Please i'm facing serious difficulty with my GIONEE m5mini, i'm trying to make a backup of my rom using MTK Droid Tools but it seems not to be working.
I've Intalled all the necessary drivers but still not working. After running MTK Droid Tools as an ADMINISTRATOR, and connected my phone with USB DEBUGGING enabled and it displayed my phone's information with a yellow box at the left but the information is not complete because the IMEI is not displayed. But i ignored it and click on ROOT and granted root permission both on phone and PC and it started loading with a green process bar and it never stops, it will get to the end and restart and the yellow box doesn't turn to green.
I've also tried to use the READ BACK method with MTK DROID TOOLS and SP FLASH TOOLS but after clicking on BLOCK MAPS and it showed another window for me to click CREATE A SCATTER FILE but the CREATE A SCATTER FILE is unclickable, i.e. it's greyed out, you can't click it.
Please help! What do i do?
Sent from my M5 mini using Hovatek mobile