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Hovatek Forum > MOBILE PHONES HELP SECTION > Android > [Please help] Tecno P9 running android version 4.2 suddenly stops booting correctly after device up
Hovatek Forum > MOBILE PHONES HELP SECTION > Android > [Please help] Tecno P9 running android version 4.2 suddenly stops booting correctly after device up



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[Please help] Tecno P9 running android version 4.2 suddenly stops booting correctly after device up
Sophiabanks
Posts: 2
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Joined: May 2016
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#1

After downloading updates I got an error while trying to install it. I forgot to make a backup first and now the phoe simply shows the tecno text, goes off, then boots into recovery mode. How can I fix this. It doesn't connect to any pc either


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matybazz
Posts: 2,226
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Joined: Nov 2014
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#2
(05-19-2016, 11:13 AM)Sophiabanks Wrote: After downloading updates I got an error while trying to install it. I forgot to make a backup first and now the phoe simply shows the tecno text, goes off, then boots into recovery mode. How can I fix this. It doesn't connect to any pc either

Download firmware https://forum.hovatek.com/thread-311.html flash using spflashtool http://forum.hovatek.com/thread-159.html
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Sophiabanks
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#3
I'd tried doing that. Problem is, the phone DOESN'T CONNECT TO ANY PC. it simply keeps going back into the Stock Recovery. I'd appreciate if it were possible to get a user backup (.backup) file for tecno n9 4.2 so I could simply "restore user data". Better still a "update.zip" file would suffice. Thank you
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matybazz
Posts: 2,226
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#4
(05-22-2016, 09:03 PM)Sophiabanks Wrote: I'd tried doing that. Problem is, the phone DOESN'T CONNECT TO ANY PC. it simply keeps going back into the Stock Recovery. I'd appreciate if it were possible to get a user backup (.backup) file for tecno n9 4.2 so I could simply "restore user data". Better still a "update.zip" file would suffice. Thank you

Power off the phone to flash.. Load scatter file from the firmware you should download and click download before you connect your switched off phone and remember to install vcom drivers to your pc
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hovatek
Posts: 38,392
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#5
(05-22-2016, 09:03 PM)Sophiabanks Wrote: I'd tried doing that. Problem is, the phone DOESN'T CONNECT TO ANY PC. it simply keeps going back into the Stock Recovery. I'd appreciate if it were possible to get a user backup (.backup) file for tecno n9 4.2 so I could simply "restore user data". Better still a "update.zip" file would suffice. Thank you

I don't think there's a stock recovery flashable format.
did you see the SP flash tool video?
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olapaul
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Joined: Jul 2016
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#6
(05-19-2016, 02:48 PM)matybazz Wrote:
(05-19-2016, 11:13 AM)Sophiabanks Wrote: After downloading updates I got an error while trying to install it. I forgot to make a backup first and now the phoe simply shows the tecno text, goes off, then boots into recovery mode. How can I fix this. It doesn't connect to any pc either

Download firmware https://forum.hovatek.com/thread-311.html flash using spflashtool http://forum.hovatek.com/thread-159.html
bro i have the solution...add me on whatsapp
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