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[Please help] Infinix hot note touch not working after flashing stock rom

#1

I recently upgraded my hot not 16 + 1 to lollipop successfully using the infinix flash tool. After I turned on the phone,  I realised the touch isn't working again. I wiped the data and cache from recovery and rebooted the phone and it's not still working. I then reverted it back to kit kat to see if the problem would be solved but to no avail. 
Any help. 


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#2
(This post was last modified: 05-23-2016, 10:38 AM by matybazz. )
(05-22-2016, 05:39 PM)Itsabbkr Wrote: I recently upgraded my hot not 16 + 1 to lollipop successfully using the infinix flash tool. After I turned on the phone,  I realised the touch isn't working again. I wiped the data and cache from recovery and rebooted the phone and it's not still working. I then reverted it back to kit kat to see if the problem would be solved but to no avail. 
Any help. 

Its probably the scatter file issue refer to https://forum.hovatek.com/thread-439.html
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#3
I tried that and it didn't still work.
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#4
(05-23-2016, 04:56 PM)Itsabbkr Wrote: I tried that and it didn't still work.

using the kitkat ROM you downloaded and SP flash tools @ https://forum.hovatek.com/thread-159.html
* format all except bootloader first then download
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#5
(05-23-2016, 10:34 AM)matybazz Wrote:
(05-22-2016, 05:39 PM)Itsabbkr Wrote: I recently upgraded my hot not 16 + 1 to lollipop successfully using the infinix flash tool. After I turned on the phone,  I realised the touch isn't working again. I wiped the data and cache from recovery and rebooted the phone and it's not still working. I then reverted it back to kit kat to see if the problem would be solved but to no avail. 
Any help. 

Its probably the scatter file issue refer to https://forum.hovatek.com/thread-439.html

(05-23-2016, 08:56 PM)X3non Wrote:
(05-23-2016, 04:56 PM)Itsabbkr Wrote: I tried that and it didn't still work.

using the kitkat ROM you downloaded and SP flash tools @ https://forum.hovatek.com/thread-159.html
* format all except bootloader first then download

Still didn't work
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#6
(05-24-2016, 11:22 AM)Itsabbkr Wrote: Still didn't work

* is it the entire screen or just one particular section?
* you should consider a hardware checkup
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#7
(05-24-2016, 11:29 PM)X3non Wrote:
(05-24-2016, 11:22 AM)Itsabbkr Wrote: Still didn't work

* is it the entire screen or just one particular section?
* you should consider a hardware checkup

The entire screen. 
I don't think is hardware cos everything was working perfectly before thatthat.
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#8
(05-25-2016, 10:41 AM)Itsabbkr Wrote: The entire screen. 
I don't think is hardware cos everything was working perfectly before thatthat.

you never can tell
you should consider hardware since flashing stock rom didnt resolve the issue
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#9
(05-22-2016, 05:39 PM)Itsabbkr Wrote: I recently upgraded my hot not 16 + 1 to lollipop successfully using the infinix flash tool. After I turned on the phone,  I realised the touch isn't working again. I wiped the data and cache from recovery and rebooted the phone and it's not still working. I then reverted it back to kit kat to see if the problem would be solved but to no avail. 
Any help. 

your touch drivers have changed. If flashing Kitkat using firmware upgrade doesn't work then you'll need to change the touch panel
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