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Tecno y3 bluetooth won't ON and the phone normally freeze

#1

Hello guys
                I have one tecno y3 that normally freeze after working for some minutes....the phone will not respond to power button to wake....even double tap won't work and the bluettoth won't ON...I've tried reloading the phone but still dsame problem...any help plz?


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#2
Please any help
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#3
(06-06-2016, 08:15 PM)apara Wrote: Hello guys
                I have one tecno y3 that normally freeze after working for some minutes....the phone will not respond to power button to wake....even double tap won't work and the bluettoth won't ON...I've tried reloading the phone but still dsame problem...any help plz?

(06-07-2016, 07:50 AM)apara Wrote: Please any help

Go to format tab in spflashtool and format without bootloader then flash again
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#4
(06-07-2016, 02:11 PM)matybazz Wrote:
(06-06-2016, 08:15 PM)apara Wrote: Hello guys
                I have one tecno y3 that normally freeze after working for some minutes....the phone will not respond to power button to wake....even double tap won't work and the bluettoth won't ON...I've tried reloading the phone but still dsame problem...any help plz?

(06-07-2016, 07:50 AM)apara Wrote: Please any help

Go to format tab in spflashtool and format without bootloader then flash again

I've tried that still thesame
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#5
(06-07-2016, 05:31 PM)apara Wrote: I've tried that still thesame

Does it format to completion? If yes then you need a different firmware for your phone of course.
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#6
(06-07-2016, 07:50 AM)apara Wrote: Please any help

boot into safe mode and see if the issue persists
see https://forum.hovatek.com/thread-572.html
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