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Charging problem

#1

Please help.. I charged my Infinix hot note x551 with a car charge and it developed fault immediately.. It now take forever for it to charge fully, USB otg stopped working with it and also my pc no longer see it as a mass storage.. Please help


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#2
(06-11-2016, 10:19 PM)Raheem Wrote: Please help.. I charged my Infinix hot note x551 with a car charge and it developed fault immediately.. It now take forever for it to charge fully, USB otg stopped working with it and also my pc no longer see it as a mass storage.. Please help

take out the battery using https://forum.hovatek.com/thread-7338.html
hold the power button for a few seconds (without battery) then reinsert and try charging again
Need further assistance? Speak with a Hovatek Representative:
Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)
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#3
(06-12-2016, 05:21 PM)hovatek Wrote:
(06-11-2016, 10:19 PM)Raheem Wrote: Please help.. I charged my Infinix hot note x551 with a car charge and it developed fault immediately.. It now take forever for it to charge fully, USB otg stopped working with it and also my pc no longer see it as a mass storage.. Please help

take out the battery using https://forum.hovatek.com/thread-7338.html
hold the power button for a few seconds (without battery) then reinsert and try charging again
Thanks. I have done it but it's still the same problem
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#4
(06-17-2016, 06:11 PM)Raheem Wrote: Thanks. I have done it but it's still the same problem

you should have the usb port checked then
Need further assistance? Speak with a Hovatek Representative:
Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)
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