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[Please help] my infinix alpha x570 not responding to power button after snoozing alarm

#11

(02-25-2015, 07:58 AM)kenstanley254 Wrote: Dear Hovatek,

My answer is yes to all,thanks

you're to focus on the !files to flash folder and flash it using Sp flash tool @ https://forum.hovatek.com/thread-159.html . for SP flash tool to detect the phone, you need to install VCOM drivers first using this guide @ https://forum.hovatek.com/thread-440.html
BTW
We'll need the !files to flash folder for the X570 backup so zip it (right click > Send to > compressed (zipped) folder ) and upload the zipped file to https://dropbox.com , https://4shared.com or any cloud service of your choice and lets have the download link


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#12
(02-25-2015, 10:01 AM)hovatek Wrote:
(02-25-2015, 07:58 AM)kenstanley254 Wrote: Dear Hovatek,

My answer is yes to all,thanks

you're to focus on the !files to flash folder and flash it using Sp flash tool @ https://forum.hovatek.com/thread-159.html . for SP flash tool to detect the phone, you need to install VCOM drivers first using this guide @ https://forum.hovatek.com/thread-440.html
BTW
We'll need the !files to flash folder for the X570 backup so zip it (right click > Send to > compressed (zipped) folder ) and upload the zipped file to https://dropbox.com , https://4shared.com or any cloud service of your choice and lets have the download link

Dear Hovatek,

I have sent the link to support@hovatek,tell me if what you find is what is good enough to do a flash.As for the drivers i am working on it and will inform you of the results,thanks.
Reply
#13
(02-25-2015, 12:01 PM)kenstanley254 Wrote: Dear Hovatek,

I have sent the link to support@hovatek,tell me if what you find is what is good enough to do a flash.As for the drivers i am working on it and will inform you of the results,thanks.

yes, it contains the needed files.
Need further assistance? Speak with a Hovatek Representative:

Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)

Request for Private Support
* Install the Hovatek Forum app
* Listen to H-Tech Radio
* Helpline: +2348021840309
* Email: technical@hovatek.com
* Skype: Hovatek
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#14
(02-25-2015, 05:22 PM)hovatek Wrote:
(02-25-2015, 12:01 PM)kenstanley254 Wrote: Dear Hovatek,

I have sent the link to support@hovatek,tell me if what you find is what is good enough to do a flash.As for the drivers i am working on it and will inform you of the results,thanks.

yes, it contains the needed files.

Dear Hovatek,

Hope all is well.

I finally took the infinix x570 to a technician after realising that my problem was no longer a software issue but hardware and he was able to revive the phone after a power boost and changing the charging system.

i appreciate the support you gave all this while.

Now moving foward and being an enthusiastic member of this forum i cannot just sit back and be content, if i can get more out of this phone then i will do it so help me GOD,i want to upgrade the jelly bean os 4.2.1 to kitkat.

gonext upgrade app says that the phone is suitable for such after checking the hardware.

Kindly assist with how i can go about it,many thanks.
Reply
#15
(03-06-2015, 07:37 AM)kenstanley254 Wrote: Dear Hovatek,

Hope all is well.

I finally took the infinix x570 to a technician after realising that my problem was no longer a software issue but hardware and he was able to revive the phone after a power boost and changing the charging system.

i appreciate the support you gave all this while.

Now moving foward and being an enthusiastic member of this forum i cannot just sit back and be content, if i can get more out of this phone then i will do it so help me GOD,i want to upgrade the jelly bean os 4.2.1 to kitkat.

gonext upgrade app says that the phone is suitable for such after checking the hardware.

Kindly assist with how i can go about it,many thanks.

please, create a new thread about this so we can focus on it
Need further assistance? Speak with a Hovatek Representative:

Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)

Request for Private Support
* Install the Hovatek Forum app
* Listen to H-Tech Radio
* Helpline: +2348021840309
* Email: technical@hovatek.com
* Skype: Hovatek
Reply
#16
(03-06-2015, 09:54 AM)hovatek Wrote:
(03-06-2015, 07:37 AM)kenstanley254 Wrote: Dear Hovatek,

Hope all is well.

I finally took the infinix x570 to a technician after realising that my problem was no longer a software issue but hardware and he was able to revive the phone after a power boost and changing the charging system.

i appreciate the support you gave all this while.

Now moving foward and being an enthusiastic member of this forum i cannot just sit back and be content, if i can get more out of this phone then i will do it so help me GOD,i want to upgrade the jelly bean os 4.2.1 to kitkat.

gonext upgrade app says that the phone is suitable for such after checking the hardware.

Kindly assist with how i can go about it,many thanks.

please, create a new thread about this so we can focus on it

Dear Hovatek,

okay,thanks.
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