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[Please help] BlackBerry q10 is dead and pc does not recognized it

#1

hi, please help me my blackberry q10 I dead it only blink red light for some seconds and the light goes off after some seconds. The device is not connecting to my PC cause I have bb link, the response I received is USB not recognized.

help me out please...

thanks


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#2
(06-14-2016, 04:38 PM)osuolale95 Wrote: hi, please help me my blackberry q10 I dead it only blink red light for some seconds and the light goes off after some seconds. The device is not connecting to my PC cause I have bb link, the response I received is USB not recognized.

help me out please...

thanks

1. charge the battery externally
2. try a different cord and usb port on the PC
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#3
Ive tried everything still the same. The phone is dead completely only blinking red light for seconds and it goes off again. Help please
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#4
(06-14-2016, 11:54 PM)osuolale95 Wrote: Ive tried everything still the same.  The phone is dead completely only blinking  red light for seconds and it goes off again.  Help please

Try another pc
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#5
Yes I've tried two different PCs help me please
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#6
(06-15-2016, 03:32 PM)osuolale95 Wrote: Yes I've tried two different PCs help me please

How did it realy start?
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#7
(06-14-2016, 11:54 PM)osuolale95 Wrote: Ive tried everything still the same. The phone is dead completely only blinking red light for seconds and it goes off again. Help please

have you tried using Blackberry link ?
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#8
Yes. It doesn't detect the phone. I only heard a sound and the notification light will just on for some seconds and later it will go off.
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#9
(06-21-2016, 03:11 PM)osuolale95 Wrote: Yes. It doesn't detect the phone. I only heard a sound and the notification light will just on for some seconds and later it will go off.

you should have the board looked at
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#10
You mean I should unscrew it an check for burnt right???
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