[NIKKI2]

showsisk2,Unknown.Not initialized

When the external device is connected, can you send a screenshot of your computer>manage>disk management directory?

Sent from my Infinix NOTE 2 using Hovatek mobile

Was the disk initially in a different external case? if yes, you can consider installing disk in the same case.

if not then you can try to initialize the disk.

its the original external case

[NIKKI2]

showsisk2,Unknown.Not initialized

When the external device is connected, can you send a screenshot of your computer>manage>disk management directory?

Sent from my Infinix NOTE 2 using Hovatek mobile

Was the disk initially in a different external case? if yes, you can consider installing disk in the same case.

if not then you can try to initialize the disk.

its the original external case

Could it be crashed beyold recovery

[mensa]

yes...

Which one is the drive which you wish to restore data from? Am seeing all the drive as healthy. You will need a clone app to clone the drive. Search for aoime baxkupper from the internet and use it to clone the files to a different location.

Sent from my Infinix NOTE 2 using Hovatek mobile

[NIKKI2]

yes...

Which one is the drive which you wish to restore data from? Am seeing all the drive as healthy. You will need a clone app to clone the drive. Search for aoime baxkupper from the internet and use it to clone the files to a different location.

Sent from my Infinix NOTE 2 using Hovatek mobile

Its an external hdd and can't be displayed at:devices with external storage,

[NIKKI2]

yes...

Which one is the drive which you wish to restore data from? Am seeing all the drive as healthy. You will need a clone app to clone the drive. Search for aoime baxkupper from the internet and use it to clone the files to a different location.

Sent from my Infinix NOTE 2 using Hovatek mobile

Its an external hdd and can't be displayed at:devices with external storage,

The internal one are healthy and working(1.5GB)

[mensa]

Its an external hdd and can't be displayed at:devices with external storage,

The internal one are healthy and working(1.5GB)

Whether external or internal; it must be detected as long as you connect it to the PC. It must show under disk management.
Download minitool partition wizard home edition from the internet and use that to see your hard drive. You can as well use it to backup your files.
Try that as well cos I'm getting confused about what you are saying.

Sent from my Infinix NOTE 2 using Hovatek mobile

[NIKKI2]

Its an external hdd and can't be displayed at:devices with external storage,

The internal one are healthy and working(1.5GB)

Whether external or internal; it must be detected as long as you connect it to the PC. It must show under disk management.
Download minitool partition wizard home edition from the internet and use that to see your hard drive. You can as well use it to backup your files.
Try that as well cos I'm getting confused about what you are saying.

Sent from my Infinix NOTE 2 using Hovatek mobile

under disk management,its displayed as below;Disk2

[NIKKI2]

Its an external hdd and can't be displayed at:devices with external storage,

The internal one are healthy and working(1.5GB)

Whether external or internal; it must be detected as long as you connect it to the PC. It must show under disk management.
Download minitool partition wizard home edition from the internet and use that to see your hard drive. You can as well use it to backup your files.
Try that as well cos I'm getting confused about what you are saying.

Sent from my Infinix NOTE 2 using Hovatek mobile

under disk management,its displayed as below;Disk2

i've downloaded monitool partition wizard home edition but still can't be found,just displays the healthy drives

[mensa]

i've downloaded monitool partition wizard home edition but still can't be found,just displays the healthy drives

Do you see the device under device manager?

Sent from my Infinix NOTE 2 using Hovatek mobile

[NIKKI2]

i've downloaded monitool partition wizard home edition but still can't be found,just displays the healthy drives

Do you see the device under device manager?

Sent from my Infinix NOTE 2 using Hovatek mobile

Yes....''WD mypassport0740 Usb Device''