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[Please help] My infinix zero power button problem

#1

Good day,
Please my infinix zeros power button seems to be unresponsive.I cant use it to power up the phone when it locks and the latest development is the phone ran flat and after charging i havent been able to put it on.
Please i need help.


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#2
(02-12-2015, 10:53 AM)Pamela Wrote: Good day,
Please my infinix zeros power button seems to be unresponsive.I cant use it to power up the phone when it locks and the latest development is the phone ran flat and after charging i havent been able to put it on.
Please i need help.

we first need to deal with the flat battery. does it show a charging sign when you connect to charger?
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#3
(02-12-2015, 11:01 AM)hovatek Wrote:
(02-12-2015, 10:53 AM)Pamela Wrote: Good day,
Please my infinix zeros power button seems to be unresponsive.I cant use it to power up the phone when it locks and the latest development is the phone ran flat and after charging i havent been able to put it on.
Please i need help.

we first need to deal with the flat battery. does it show a charging sign when you connect to charger?

It shows that its fully charged.
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#4
(02-12-2015, 11:04 AM)Pamela Wrote: It shows that its fully charged.

but it doest come on when you press the power button right?
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#5
(02-12-2015, 12:06 PM)hovatek Wrote:
(02-12-2015, 11:04 AM)Pamela Wrote: It shows that its fully charged.

but it doest come on when you press the power button right?

No it doesnt.
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#6
(02-12-2015, 12:09 PM)Pamela Wrote: No it doesnt.

might be a damaged power button. before the battery drain issues, was the power button totally not working or it used to work some times and seize some times?
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#7
(02-12-2015, 02:31 PM)hovatek Wrote:
(02-12-2015, 12:09 PM)Pamela Wrote: No it doesnt.

might be a damaged power button. before the battery drain issues, was the power button totally not working or it used to work some times and seize some times?
But i just got the phone a couple of weeks ago.
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#8
(02-12-2015, 02:35 PM)Pamela Wrote: But i just got the phone a couple of weeks ago.

its possible. there are always factory defects to consider. before the drain, did the power button seize to work totally? or was it working one minute and not working the next?

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#9
(02-12-2015, 05:28 PM)hovatek Wrote:
(02-12-2015, 02:35 PM)Pamela Wrote: But i just got the phone a couple of weeks ago.

its possible. there are always factory defects to consider. before the drain, did the power button seize to work totally? or was it working one minute and not working the next?

The button has a mind of its own,one minute its working the next minute its not.
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#10
(02-13-2015, 01:28 AM)Pamela Wrote: The button has a mind of its own,one minute its working the next minute its not.

means the power button is loose. you'll need to keep trying till it responds (hold the power button down at different points). You'll eventually have to take the phone in for a power button check.
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