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How to speak with a GOtv Africa customer care representative

(This post was last modified: 04-19-2017, 10:39 AM by hovatek. )

To contact GOtv customer care:


Dial: +234 803 904 4688
Email: [email protected]e.com
Shortcode: 4688
USSD: *288*1#


Dial: +233 302 740 540
Email: [email protected]
Shortcode: 4688
USSD: *759#


Dial: +254 711 066 000
Email: [email protected]
Shortcode: 22688
USSD: *423#


Dial: +265 182 1777
Email: [email protected]
Shortcode: 54688
USSD: *570#


Dial: +258 21411270
Email: [email protected]
Shortcode: 94688


Dial: +264 612705230
Email: [email protected]
Shortcode: 44688
USSD: *142*6688*1#


Dial: +250 786 757575
Email: [email protected]
Shortcode: 4688
USSD: *182#


Dial: +256 312246220
Email: [email protected]
Shortcode: 6488
USSD: *206#


Dial: +260 211368343
Email: [email protected]
Shortcode: 4688
USSD: *668#

Sent from my itel it1506 using Hovatek mobile
Elsie kabango says:
October 14, 2016 at 4:19 pm
My Gotv sikuoneka my acc 4622886680

Manfried tsumib says:
October 29, 2016 at 4:17 am
Good morning , please i will like go tv to show us the game between kaiser chiefs and orlando pirates derby and please again more sport channel , we the go tv viewers realy enjoy go tv so please, thanks in advance . From your gotv client.

Damaris says:
November 25, 2016 at 4:16 pm
I have just paid but my its not working IUC Number 2018723076 assist pliz

November 28, 2016 at 10:40 am

Can you please active my account # 2022200876. I made a payment on 26/11/2016 around 15:52 hrs.
But the error code is still showing even after I talked the customer care by the name of Njavwa. I paid through FNB bank, Ref# 0251794123. I paid K171.00. Please help,

Barasa wekesa elly says:
December 2, 2016 at 5:42 pm
pliz Reset 2003041479. I have paid ksh699.

Mrs Eliza the Gaba says:
December 27, 2016 at 8:08 pm
Am Mrs Eliza the Gaba ,am one of your customers. My product number is 4623564627,for some time now whenever am watching cnn,both the picture and the sound quality is very bad.It has been cutting off.My contact is 0243459527 , 0553718454

morufu sikiru says:
December 31, 2016 at 1:28 pm
my gotv is not respone did i went to lfako brance to ple open the decorder to be respone did

Newton Silwamba says:
January 16, 2017 at 4:42 am
ICU NUMBER 2003683305 COUNTRY CODE 4688 some channels are not activated after paying yesterday, check for me.

ada abraham says:
January 21, 2017 at 8:55 pm
I am not happy after paying my subscription on line since 18th of January till now my cable has since not been activated. my name is Abraham ada ..iuc no.2020723347

derrick siwo says:
February 2, 2017 at 1:58 pm
hey multichoice am enjoyin your services please kip up and more sports

derrick siwo says:
February 2, 2017 at 1:58 pm
hey multichoice am enjoyin your services please kip up and more sports

josiah banda says:
February 9, 2017 at 8:00 pm
I have paid k90 but you are give me fue. Channels why, if you can’t give me full channel weath my money, why not gave me back my money. You’ve dispointed me.

Nurudeen adebayo says:
February 23, 2017 at 8:43 am
I have paid for my gotv did month some channel are missing only 26 channel are showing please help me my Iuc# is 2020763547

Kasono william says:
February 10, 2017 at 7:35 am
I have paid for subscription k90 but some chanels are missing,only 26 chanels.please help my iuc is 2022435416.

jared onyancha says:
February 19, 2017 at 2:43 pm
My supersport channels zinakwama kwama na whenever i check out just like immediately i”ve noticed my set/my go-tv to a certian neighhour cum restaurant and his is also go -tv ,,,,yakee hairibiki-biki kama yangu jameni

ogbonna mouka says:
February 24, 2017 at 4:18 pm
pls i made a mistake wit one different help me correct it tanks wrong account number 4613155887 name ogbonna muoka ,phone 08034981080,date 23/02/2017,amount 1800,right account number 4613156887 tanks

prince says:
February 26, 2017 at 1:00 pm
I paid my GoTv subscription in the morning upto now its not activated, please I paid when the decoder was off people help me I want to watch football.. here is my card number IUC 4623629086 and below is the message I received after making a payment…….. Y’ello. Payment of ZMW 95.00 to MultiChoice Gotv successful at 2017-02-26 .Financial Transaction ID: 124402565.Thank you for using MTN Mobile Money.

RABIU atiku says:
March 1, 2017 at 11:59 am
good morning gotv my is rabiu dahiru atiku my ic code number is 2009570439
i recharged my gotv 1800 they me your flash me cash was succesiful
reference no is 68507011
but to my suprised they dint open my chennels pls help me out as your regular customer

Ifeoma obuna says:
March 1, 2017 at 5:29 pm
Pls my big brother Nigeria channel is not showing Pls rectify it for me my iuc no 2009507174. Tanx

Ama Asabea Ahenkorah says:
March 7, 2017 at 3:07 pm
Please I can’t update my gotv.

Likius petrus says:
March 7, 2017 at 8:51 pm
Please all of my Gotv channels are deactivated while I have just watched a week after paying this Gotv! Gotv do something this is poor service iuc 2028471391 kurtz

Mary Bwayo says:
March 27, 2017 at 1:11 pm
I have just paid but its not woking.my IUC is 2021721800.kindly assist.

Presley Kanjuchi says:
April 4, 2017 at 7:32 pm
I paid my Gotv subscription on 30 March 2017 but until today no connection please assist my IUC no is 4622689034

mwaka says:
April 6, 2017 at 10:50 am
please upgrade my bouquet, iuc # is 2020694043

Kayofa says:
April 14, 2017 at 6:03 am
I have entered my parent control PIN five times and got blocked. How can I unblock it? My acc no: 2017002812 Namibia

April 14, 2017 at 11:57 am
Please, kindly help me upgrade my GOTV I recharged #1200, but am unable to enjoy it. My name is Mr OLAJIDE Rufai , IUC:- 2022480936.Thanks

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