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THL 5000, only blackscreen after flashing

THL 5000, only blackscreen after flashing

McPardenstein
McPardenstein
McPardenstein
Newbie
3
30-07-2016, 07:12 PM
#1



Hey there guys,

Recently my girlfriends THL 5000, Android version 4.4.2 got into a bootloop(only showing the THL logo when turning it on) after flashing (with SPflash tools and all the other files from here http://en.thl.com.cn/SupportDetails.aspx?id=432
it worked fine again for about 2 days.
After that it started to bootloop again. I simply flashed it again.
But instead of working again the screen stays black on the phone.
FLashing still works (atleast according to SP Flash tools)
I tried flashing firmware version 1.1.2 and 1.0.0, no difference (I couldn'T really find any other versions when googling) 
I used Format option on SP Flash Tools to 'auto format flash' all that did was now whenever i try to use the option 'firmware upgrade' when flashing i get a message "Failed to get PMT info".
(also tried 'Format All + Download' and 'Download Only' after that) 

Is there anything else I could do to save the phone ? 

Best Regards
This post was last modified: 31-07-2016, 01:11 AM by McPardenstein.
hovatek
hovatek
hovatek
Administrator
49,570
31-07-2016, 03:59 PM
#2
(30-07-2016, 07:12 PM)McPardenstein Hey there guys,

Recently my girlfriends THL 5000, Android version 4.4.2 got into a bootloop(only showing the THL logo when turning it on) after flashing (with SPflash tools and all the other files from here http://en.thl.com.cn/SupportDetails.aspx?id=432
it worked fine again for about 2 days.
After that it started to bootloop again. I simply flashed it again.
But instead of working again the screen stays black on the phone.
FLashing still works (atleast according to SP Flash tools)
I tried flashing firmware version 1.1.2 and 1.0.0, no difference (I couldn'T really find any other versions when googling) 
I used Format option on SP Flash Tools to 'auto format flash' all that did was now whenever i try to use the option 'firmware upgrade' when flashing i get a message "Failed to get PMT info".
(also tried 'Format All + Download' and 'Download Only' after that) 

Is there anything else I could do to save the phone ? 

Best Regards

attach a screenshot of the error message

Note!
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McPardenstein
McPardenstein
McPardenstein
Newbie
3
01-08-2016, 12:06 PM
#3
I assume you meant this error message

https://postimg.org/image/5lfq0ktjb/ 

Best regards and thanks for your help
matybazz
matybazz
matybazz
Senior Member
2,289
01-08-2016, 05:47 PM
#4
(01-08-2016, 12:06 PM)McPardenstein I assume you meant this error message

https://postimg.org/image/5lfq0ktjb/ 

Best regards and thanks for your help

When you use download only do you get the same error msg or another?
McPardenstein
McPardenstein
McPardenstein
Newbie
3
01-08-2016, 06:21 PM
#5



(01-08-2016, 05:47 PM)matybazz
(01-08-2016, 12:06 PM)McPardenstein I assume you meant this error message

https://postimg.org/image/5lfq0ktjb/ 

Best regards and thanks for your help

When you use download only do you get the same error msg or another?

No I don't get any error messages when using download only, but the screen stays black nevertheless

regards
hovatek
hovatek
hovatek
Administrator
49,570
01-08-2016, 09:56 PM
#6
(01-08-2016, 06:21 PM)McPardenstein No I don't get any error messages when using download only, but the screen stays black nevertheless

regards

Try using a different version of SP flash tool and attach a screenshot of the error message

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
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