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THL 5000, only blackscreen after flashing

#1
(This post was last modified: 07-31-2016, 01:11 AM by McPardenstein. )

Hey there guys,

Recently my girlfriends THL 5000, Android version 4.4.2 got into a bootloop(only showing the THL logo when turning it on) after flashing (with SPflash tools and all the other files from here http://en.thl.com.cn/SupportDetails.aspx?id=432
it worked fine again for about 2 days.
After that it started to bootloop again. I simply flashed it again.
But instead of working again the screen stays black on the phone.
FLashing still works (atleast according to SP Flash tools)
I tried flashing firmware version 1.1.2 and 1.0.0, no difference (I couldn'T really find any other versions when googling) 
I used Format option on SP Flash Tools to 'auto format flash' all that did was now whenever i try to use the option 'firmware upgrade' when flashing i get a message "Failed to get PMT info".
(also tried 'Format All + Download' and 'Download Only' after that) 

Is there anything else I could do to save the phone ? 

Best Regards


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#2
(07-30-2016, 07:12 PM)McPardenstein Wrote: Hey there guys,

Recently my girlfriends THL 5000, Android version 4.4.2 got into a bootloop(only showing the THL logo when turning it on) after flashing (with SPflash tools and all the other files from here http://en.thl.com.cn/SupportDetails.aspx?id=432
it worked fine again for about 2 days.
After that it started to bootloop again. I simply flashed it again.
But instead of working again the screen stays black on the phone.
FLashing still works (atleast according to SP Flash tools)
I tried flashing firmware version 1.1.2 and 1.0.0, no difference (I couldn'T really find any other versions when googling) 
I used Format option on SP Flash Tools to 'auto format flash' all that did was now whenever i try to use the option 'firmware upgrade' when flashing i get a message "Failed to get PMT info".
(also tried 'Format All + Download' and 'Download Only' after that) 

Is there anything else I could do to save the phone ? 

Best Regards

attach a screenshot of the error message
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#3
I assume you meant this error message

https://postimg.org/image/5lfq0ktjb/ 

Best regards and thanks for your help
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#4
(08-01-2016, 12:06 PM)McPardenstein Wrote: I assume you meant this error message

https://postimg.org/image/5lfq0ktjb/ 

Best regards and thanks for your help

When you use download only do you get the same error msg or another?
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#5
(08-01-2016, 05:47 PM)matybazz Wrote:
(08-01-2016, 12:06 PM)McPardenstein Wrote: I assume you meant this error message

https://postimg.org/image/5lfq0ktjb/ 

Best regards and thanks for your help

When you use download only do you get the same error msg or another?

No I don't get any error messages when using download only, but the screen stays black nevertheless

regards

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#6
(08-01-2016, 06:21 PM)McPardenstein Wrote: No I don't get any error messages when using download only, but the screen stays black nevertheless

regards

Try using a different version of SP flash tool and attach a screenshot of the error message
Need further assistance? Speak with a Hovatek Representative:
Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)
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