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how do i clear viruses from my h7 techno phoe

#1

i download some movies on my phone and it immediately stilled ad cant navigate through as a strange sky like screen saver has appeared


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#2
(02-16-2015, 07:07 PM)clif wizkid Wrote: i download some movies on my phone and it immediately stilled ad cant navigate through as a strange sky like screen saver has appeared

Remove the battery for 30 seconds and slot back in. If same thing then try booting into safe mode using https://forum.hovatek.com/thread-572.html

IF all fail then you'll need to wipe the phone by booting into recovery mode (see https://forum.hovatek.com/thread-479.html ) then selecting wipe data / factory reset
Need further assistance? Speak with a Hovatek Representative:
Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)
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