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[Please help] Tecno Phantom Z failed to power on after a failed flasing using sp flash to

seewhy
Enthusiastic Member
Posts: 7
Threads: 4
Joined: Apr 2015
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#1

11-08-2016, 05:56 AM


Greetings,

My Tecno Phantom Z refuses to power on after flashing with a new stock rom, with the firmware upgrade settings.
I tried to re-flash it but SP Flash to cant access the phone any more.
Please how do I proceed?

Thanks.

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hovatek
Administrator
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Posts: 45,825
Threads: 1,160
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#2

11-08-2016, 01:28 PM
(11-08-2016, 05:56 AM)seewhy Wrote:  Greetings,

My Tecno Phantom Z refuses to power on after flashing with a new stock rom, with the firmware upgrade settings.
I tried to re-flash it but SP Flash to cant access the phone any more.
Please how do I proceed?

Thanks.

Was flashing complete with green OK or it got interrupted?
Also, where did you download the firmware from?
Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
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seewhy
Enthusiastic Member
Posts: 7
Threads: 4
Joined: Apr 2015
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#3

13-08-2016, 12:47 PM
(11-08-2016, 01:28 PM)hovatek Wrote:  
(11-08-2016, 05:56 AM)seewhy Wrote:  Greetings,

My Tecno Phantom Z refuses to power on after flashing with a new stock rom, with the firmware upgrade settings.
I tried to re-flash it but SP Flash to cant access the phone any more.
Please how do I proceed?

Thanks.

Was flashing complete with green OK or it got interrupted?
Also, where did you download the firmware from?

I got the firmware from this link [ Login / Register to download free] and it was interrupted the progress bar was red but it showed 100%. I can remember the error prompt accurately but its about "something" info not found
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Reply
seewhy
Enthusiastic Member
Posts: 7
Threads: 4
Joined: Apr 2015
Reputation: 0
#4

13-08-2016, 01:38 PM
(11-08-2016, 01:28 PM)hovatek Wrote:  
(11-08-2016, 05:56 AM)seewhy Wrote:  Greetings,

My Tecno Phantom Z refuses to power on after flashing with a new stock rom, with the firmware upgrade settings.
I tried to re-flash it but SP Flash to cant access the phone any more.
Please how do I proceed?

Thanks.

Was flashing complete with green OK or it got interrupted?
Also, where did you download the firmware from?

I got the firmware from this link [ Login / Register to download free] and the installation was interrupted, the progress bar was red but it showed 100%. I can't remember the error prompt accurately but its about "something" info not found
Find
Reply
matybazz
Senior Member
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Posts: 2,286
Threads: 208
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#5

13-08-2016, 02:05 PM
(13-08-2016, 01:38 PM)seewhy Wrote: [ Login / Register to download free] and the installation was interrupted, the progress bar was red but it showed 100%. I can't remember the error prompt accurately but its about "something" info not found

Send a screenshot of the error
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seewhy
Enthusiastic Member
Posts: 7
Threads: 4
Joined: Apr 2015
Reputation: 0
#6

13-08-2016, 02:08 PM
(13-08-2016, 02:05 PM)matybazz Wrote: [ Login / Register to download free] and the installation was interrupted, the progress bar was red but it showed 100%. I can't remember the error prompt accurately but its about "something" info not found

Send a screenshot of the  error
Unfortunately I didnt take a screenshot and since then SP Flash tool doesnt detect my phone any more
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hovatek
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#7

13-08-2016, 08:10 PM
(13-08-2016, 12:47 PM)seewhy Wrote: [ Login / Register to download free] and it was interrupted the progress bar was red but it showed 100%. I can remember the error prompt accurately but its about "something" info not found

Flashing was interrupted.
Unless you can take out the battery, keep charging as instructed @ https://forum.hovatek.com/thread-808.html
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We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
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