[SocratesO]

Please Hovatek, help me reset my smartphone.. Can't boot to recovery mode.

Sent from my itel it1701 using Hovatek mobile

[mmtheo]

if it is MTK you press volume+ plus power key.if it is SPD there is no recovery except flashing it

[Christianihechi]

Please Hovatek, help me reset my smartphone.. Can't boot to recovery mode.

Sent from my itel it1701 using Hovatek mobile

Try connecting the phone to a PC and see if USB debugging is on, then use adb/fastboot commands to factory reset it.
If that doe not work, press power button and hold volume down[release power when the phone boots up] to boot into recovery or testmode. Also try volume up and power as well.

[SocratesO]

Hw can I flash it.. What software and files will I need to do that.

Sent from my itel it1701 using Hovatek mobile

[mmtheo]

what is the type of CPU, then it will be easy to guide you.if it is SPD 8810 or 68 then download gpg dragon and read the pass code

[SocratesO]

De model number be Y300-0151...

Sent from my itel it1701 using Hovatek mobile

[SocratesO]

I don't know the CPU type but de model number

Sent from my itel it1701 using Hovatek mobile

[ALBA]

I don't know the CPU type but de model number

Sent from my itel it1701 using Hovatek mobile

To hard reset spreadtrum device ....click the link ...

https://forum.hovatek.com/thread-828.html

[Christianihechi]

De model number be Y300-0151...

Sent from my itel it1701 using Hovatek mobile

To be on the safer side, download ToolHero here and install it on your phone. Open the app and check under device properties, if you find SC6820/8810, install SPD USB drivers, then use this method here to help you reset your Mhorse..

[X3non]

Please Hovatek, help me reset my smartphone.. Can't boot to recovery mode.

Sent from my itel it1701 using Hovatek mobile

see https://forum.hovatek.com/thread-828.html