[SocratesO]

Please Hovatek, help me reset my smartphone.. Can't boot to recovery mode.

Sent from my itel it1701 using Hovatek mobile

[mmtheo]

if it is MTK you press volume+ plus power key.if it is SPD there is no recovery except flashing it

[Christianihechi]

Please Hovatek, help me reset my smartphone.. Can't boot to recovery mode.

Sent from my itel it1701 using Hovatek mobile

Try connecting the phone to a PC and see if USB debugging is on, then use adb/fastboot commands to factory reset it.
If that doe not work, press power button and hold volume down[release power when the phone boots up] to boot into recovery or testmode. Also try volume up and power as well.

[SocratesO]

Hw can I flash it.. What software and files will I need to do that.

Sent from my itel it1701 using Hovatek mobile

[mmtheo]

what is the type of CPU, then it will be easy to guide you.if it is SPD 8810 or 68 then download gpg dragon and read the pass code

[SocratesO]

De model number be Y300-0151...

Sent from my itel it1701 using Hovatek mobile

[SocratesO]

I don't know the CPU type but de model number

Sent from my itel it1701 using Hovatek mobile

[ALBA]

I don't know the CPU type but de model number

Sent from my itel it1701 using Hovatek mobile

To hard reset spreadtrum device ....click the link ...

https://forum.hovatek.com/thread-828.html

[Christianihechi]

De model number be Y300-0151...

Sent from my itel it1701 using Hovatek mobile

To be on the safer side, download [ Login / Register to download free] and install it on your phone. Open the app and check under device properties, if you find SC6820/8810, install SPD USB drivers, then use this method here to help you reset your Mhorse..

[X3non]

Please Hovatek, help me reset my smartphone.. Can't boot to recovery mode.

Sent from my itel it1701 using Hovatek mobile

see https://forum.hovatek.com/thread-828.html