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Samsung win i8552 not detected by kies

Samsung win i8552 not detected by kies

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kelvinsaki
kelvinsaki
kelvinsaki
Junior Member
37
02-09-2016, 12:16 PM
#1



Hello.
I have a samsung win i8552 with keypad issues. when browsing, the keypad hardly pop-up and when it deos, it goes out even before completing typing a full web address. I want to upgrade it's firmware, but odin does not detect it even in download mode. samsung kies don't too.
then device is not cloned. Please kindly help is you can.
Thanks in advances
matybazz
matybazz
matybazz
Senior Member
2,289
02-09-2016, 03:21 PM
#2
(02-09-2016, 12:16 PM)kelvinsaki Hello.
I have a samsung win i8552 with keypad issues. when browsing, the keypad hardly pop-up and when it deos, it goes out even before completing typing a full web address. I want to upgrade it's firmware, but odin does not detect it even in download mode. samsung kies don't too.
then device is not cloned. Please kindly help is you can.
Thanks in advances

Have you connected to phone to kies before now?
For the keyboard issue lagging is the cause backup important files and factory reset it should fix it
kelvinsaki
kelvinsaki
kelvinsaki
Junior Member
37
02-09-2016, 11:32 PM
#3
(02-09-2016, 03:21 PM)matybazz
(02-09-2016, 12:16 PM)kelvinsaki Hello.
I have a samsung win i8552 with keypad issues. when browsing, the keypad hardly pop-up and when it deos, it goes out even before completing typing a full web address. I want to upgrade it's firmware, but odin does not detect it even in download mode. samsung kies don't too.
then device is not cloned. Please kindly help is you can.
Thanks in advances

Have you connected to phone to kies before now?
For the keyboard issue lagging is the cause backup important files and factory reset it should fix it
Thanks for your help but I have not connected the phone before now to kies. Also, Factory rest did not help.
hovatek
hovatek
hovatek
Administrator
49,570
03-09-2016, 01:30 PM
#4
(02-09-2016, 11:32 PM)kelvinsaki Thanks for your help but I have not connected the phone before now to kies. Also, Factory rest did not help.

Have you tried using a third-party keyboard app like Swiftkey or Touchpal
https://www.hovatek.com/blog/type-faster...touchpal-x

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kelvinsaki
kelvinsaki
kelvinsaki
Junior Member
37
03-09-2016, 05:16 PM
#5



(03-09-2016, 01:30 PM)hovatek
(02-09-2016, 11:32 PM)kelvinsaki Thanks for your help but I have not connected the phone before now to kies. Also, Factory rest did not help.

Have you tried using a third-party keyboard app like Swiftkey or Touchpal
https://www.hovatek.com/blog/type-faster...touchpal-x

Yes I have but same problem.
hovatek
hovatek
hovatek
Administrator
49,570
04-09-2016, 06:50 PM
#6
(03-09-2016, 05:16 PM)kelvinsaki Yes I have but same problem.

I see.
Have you tried installing USB drivers for samsung win i8552 ?

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
kelvinsaki
kelvinsaki
kelvinsaki
Junior Member
37
05-09-2016, 10:26 AM
#7
(04-09-2016, 06:50 PM)hovatek
(03-09-2016, 05:16 PM)kelvinsaki Yes I have but same problem.

I see.
Have you tried installing USB drivers for samsung win i8552 ?

Thanks for getting back. Yes. I tried that first but did not work. I found that kies has all the drivers for samsung devices there would be no need for i8552 drivers. Still din't work. Could it be that the I8553 does not support kies?
matybazz
matybazz
matybazz
Senior Member
2,289
05-09-2016, 11:13 AM
#8
(05-09-2016, 10:26 AM)kelvinsaki Thanks for getting back. Yes. I tried that first but did not work. I found that kies has all the drivers for samsung devices there would be no need for i8552 drivers. Still din't work. Could it be that the I8553 does not support kies?

Download cpu z from playstore so we can establish if the phone is clone or not first
hovatek
hovatek
hovatek
Administrator
49,570
05-09-2016, 08:19 PM
#9
(05-09-2016, 10:26 AM)kelvinsaki Thanks for getting back. Yes. I tried that first but did not work. I found that kies has all the drivers for samsung devices there would be no need for i8552 drivers. Still din't work. Could it be that the I8553 does not support kies?

Yes, lets verify that your phone is original.
Also, are you using Kies or Kies3?

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
kelvinsaki
kelvinsaki
kelvinsaki
Junior Member
37
06-09-2016, 11:10 AM
#10



(05-09-2016, 11:13 AM)matybazz
(05-09-2016, 10:26 AM)kelvinsaki Thanks for getting back. Yes. I tried that first but did not work. I found that kies has all the drivers for samsung devices there would be no need for i8552 drivers. Still din't work. Could it be that the I8553 does not support kies?

Download cpu z from playstore so we can establish if the phone is clone or not first

Thanks. I just saw this. Let me be on my way and have it downloaded. Will let you know.
Thanks again
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