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Samsung win i8552 not detected by kies

#1

Hello.
I have a samsung win i8552 with keypad issues. when browsing, the keypad hardly pop-up and when it deos, it goes out even before completing typing a full web address. I want to upgrade it's firmware, but odin does not detect it even in download mode. samsung kies don't too.
then device is not cloned. Please kindly help is you can.
Thanks in advances


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#2
(09-02-2016, 12:16 PM)kelvinsaki Wrote: Hello.
I have a samsung win i8552 with keypad issues. when browsing, the keypad hardly pop-up and when it deos, it goes out even before completing typing a full web address. I want to upgrade it's firmware, but odin does not detect it even in download mode. samsung kies don't too.
then device is not cloned. Please kindly help is you can.
Thanks in advances

Have you connected to phone to kies before now?
For the keyboard issue lagging is the cause backup important files and factory reset it should fix it
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#3
(09-02-2016, 03:21 PM)matybazz Wrote:
(09-02-2016, 12:16 PM)kelvinsaki Wrote: Hello.
I have a samsung win i8552 with keypad issues. when browsing, the keypad hardly pop-up and when it deos, it goes out even before completing typing a full web address. I want to upgrade it's firmware, but odin does not detect it even in download mode. samsung kies don't too.
then device is not cloned. Please kindly help is you can.
Thanks in advances

Have you connected to phone to kies before now?
For the keyboard issue lagging is the cause backup important files and factory reset it should fix it
Thanks for your help but I have not connected the phone before now to kies. Also, Factory rest did not help.
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#4
(09-02-2016, 11:32 PM)kelvinsaki Wrote: Thanks for your help but I have not connected the phone before now to kies. Also, Factory rest did not help.

Have you tried using a third-party keyboard app like Swiftkey or Touchpal
https://blog.hovatek.com/type-faster-on-...touchpal-x
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#5
(09-03-2016, 01:30 PM)hovatek Wrote:
(09-02-2016, 11:32 PM)kelvinsaki Wrote: Thanks for your help but I have not connected the phone before now to kies. Also, Factory rest did not help.

Have you tried using a third-party keyboard app like Swiftkey or Touchpal
https://blog.hovatek.com/type-faster-on-...touchpal-x

Yes I have but same problem.
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#6
(09-03-2016, 05:16 PM)kelvinsaki Wrote: Yes I have but same problem.

I see.
Have you tried installing USB drivers for samsung win i8552 ?
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#7
Thumbs Up 
(09-04-2016, 06:50 PM)hovatek Wrote:
(09-03-2016, 05:16 PM)kelvinsaki Wrote: Yes I have but same problem.

I see.
Have you tried installing USB drivers for samsung win i8552 ?

Thanks for getting back. Yes. I tried that first but did not work. I found that kies has all the drivers for samsung devices there would be no need for i8552 drivers. Still din't work. Could it be that the I8553 does not support kies?
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#8
(09-05-2016, 10:26 AM)kelvinsaki Wrote: Thanks for getting back. Yes. I tried that first but did not work. I found that kies has all the drivers for samsung devices there would be no need for i8552 drivers. Still din't work. Could it be that the I8553 does not support kies?

Download cpu z from playstore so we can establish if the phone is clone or not first
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#9
(09-05-2016, 10:26 AM)kelvinsaki Wrote: Thanks for getting back. Yes. I tried that first but did not work. I found that kies has all the drivers for samsung devices there would be no need for i8552 drivers. Still din't work. Could it be that the I8553 does not support kies?

Yes, lets verify that your phone is original.
Also, are you using Kies or Kies3?
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#10
(09-05-2016, 11:13 AM)matybazz Wrote:
(09-05-2016, 10:26 AM)kelvinsaki Wrote: Thanks for getting back. Yes. I tried that first but did not work. I found that kies has all the drivers for samsung devices there would be no need for i8552 drivers. Still din't work. Could it be that the I8553 does not support kies?

Download cpu z from playstore so we can establish if the phone is clone or not first

Thanks. I just saw this. Let me be on my way and have it downloaded. Will let you know.
Thanks again
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