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Tecno c9

#1

Pls help me out, Tecno c9 I bought yesterday, OTA update arrived but I can't download it cus is saying cache not enough,whether to switch to SD card to download,when I select it,is still the same error

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#2
Boot into recovery and wipe cache

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#3
(This post was last modified: 09-06-2016, 03:22 PM by chidi. )
I have done that is still telling me I need about 403477667 bytes storage,please release space to continue.

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#4
(09-06-2016, 03:20 PM)chidi Wrote: I have done that is still telling me I need about 403477667 bytes storage,please release space to continue.

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just hard reset it
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#5
Just did that, but still the same issue, went to complain where i bought the phone, the said is not a problem that I should go to Carlcare to update it, that is just a bug fix,i can't go there either, I want to download it with my phone.

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#6
All the apps I downloaded yesterday is gone.

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#7
(09-06-2016, 05:38 PM)chidi Wrote: All the apps I downloaded yesterday is gone.

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attach a screenshot of the OTA update error.
It should also contain the OTA update's build number
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#8
I don't know how to screen short yet on the phone i hv tried power button and volume down is not working,besides when i click to download the messages it show move out quickly b4 one can screenshort

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#9
Have manage to screen shot but how do I attach it

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#10
(09-07-2016, 03:05 PM)chidi Wrote: Have manage to screen shot but how do I attach it

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There's an attach box after you click New Reply. Its just above the Post reply button.
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