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Blackberry Q5 shows white screen

#1

My Q5 has a battery problem a d when I get a new battery, after it shows blackberry on boot screen, the phone will go blank and won't display anything again. Please help me on what to do.


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#2
(09-06-2016, 07:36 PM)inaolaji92 Wrote: My Q5 has a battery problem a d when I get a new battery, after it shows blackberry on boot screen, the phone will go blank and won't display anything again. Please help me on what to do.
Were u facing that problem before u bought the new one...? if the old battery is still with u , then try it and let's see the results ....
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#3
The phone is working perfectly before the battery problem but I didn't have the old battery
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#4
(09-06-2016, 09:00 PM)inaolaji92 Wrote: The phone is working perfectly before the battery problem but I didn't have the old battery

If the screen suddenly fades to white without an error message then the battery is most likely bad.
Refer to https://blog.hovatek.com/how-to-fix-the-...eath-wsod/
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#5
Thanks so much it has been resolved, it's flashing not battery problem, I've repaired it and now working perfectly
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