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[Please help] Unable to root tecno boom j8

#1

Hi guyz, I am having techno boom j8 and I am unable to root the phone I just updated it few days ago and i have tried different version of kingroot it didn't work.. Check attachment for screenshot about device details and kingroot.



Attached Files
.png   Screenshot_2016-09-11-23-37-56.png (Size: 83.08 KB / Downloads: 3)
.png   Screenshot_2016-09-12-00-01-42.png (Size: 92.62 KB / Downloads: 3)
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#2
(09-12-2016, 09:57 PM)Charlae4ive Wrote: Hi guyz, I am having techno boom j8 and I am unable to root the phone I just updated it few days ago and i have tried different version of kingroot it didn't work.. Check attachment for screenshot about device details and kingroot.

Did you try using the latest version? if yes, state the version number
Need further assistance? Speak with a Hovatek Representative:
Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)
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#3
(09-13-2016, 12:05 PM)hovatek Wrote:
(09-12-2016, 09:57 PM)Charlae4ive Wrote: Hi guyz, I am having techno boom j8 and I am unable to root the phone I just updated it few days ago and i have tried different version of kingroot it didn't work.. Check attachment for screenshot about device details and kingroot.

Did you try using the latest version? if yes, state the version number

Actually I don't know the version number I just log on to kingroot.net and I click on the download button on the page that's what I did to get the Kingroot app. I was actually thinking maybe because I updated my Boom j8 maybe that's why its not rooting!
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#4
(09-13-2016, 02:40 PM)Charlae4ive Wrote: Actually I don't know the version number I just log on to kingroot.net and I click on the download button on the page that's what I did to get the Kingroot app. I was actually thinking maybe because I updated my Boom j8 maybe that's why its not rooting!

goto settings > apps > kingroot
you should see the version number there

* also ensure to use kingroot with a stable internet connection
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#5
(This post was last modified: 09-15-2016, 09:13 AM by hovatek. )
(09-13-2016, 02:40 PM)Charlae4ive Wrote: Actually I don't know the version number I just log on to kingroot.net and I click on the download button on the page that's what I did to get the Kingroot app. I was actually thinking maybe because I updated my Boom j8 maybe that's why its not rooting!

1. What's your phone's build number?
2. Do you know how to use SP flash tool or Miracle Box? We might need a readback of your recovery.img
Need further assistance? Speak with a Hovatek Representative:
Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)
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#6
(09-14-2016, 11:00 AM)X3non Wrote:
(09-13-2016, 02:40 PM)Charlae4ive Wrote: Actually I don't know the version number I just log on to kingroot.net and I click on the download button on the page that's what I did to get the Kingroot app. I was actually thinking maybe because I updated my Boom j8 maybe that's why its not rooting!

goto settings > apps > kingroot
you should see the version number there

* also ensure to use kingroot with a stable internet connection


Thanks Kingroot version is V4.85 yes NY internet connection is stable
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#7
(09-15-2016, 09:11 AM)hovatek Wrote:
(09-13-2016, 02:40 PM)Charlae4ive Wrote: Actually I don't know the version number I just log on to kingroot.net and I click on the download button on the page that's what I did to get the Kingroot app. I was actually thinking maybe because I updated my Boom j8 maybe that's why its not rooting!

1. What's your phone's build number?
2. Do you know how to use SP flash tool or Miracle Box? We might need a readback of your recovery.img

1. My build number is J8-H354CL-L-160721V14
2. I know how to use SP Flash Tool only for Formatting or Flashing rom I Dont how to do Readback.
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#8
(09-20-2016, 11:09 PM)Charlae4ive Wrote: Thanks Kingroot version is V4.85 yes NY internet connection is stable

This is an old version.
Use version 4.9.6

Need further assistance? Speak with a Hovatek Representative:
Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)
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#9
Hi Admin, I also have a similar problem. I used the latest Kingroot version 4.96 without any luck. I have rooted and flashed other Tecnos before without much difficulties. Any advice?
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#10
(10-05-2016, 08:21 AM)Tremulnike Wrote: Hi Admin, I also have a similar problem. I used the latest Kingroot version 4.96 without any luck. I have rooted and flashed other Tecnos before without much difficulties. Any advice?

create a new thread.. this is someone elses support thread
see https://forum.hovatek.com/thread-514.html for how to create a thread
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