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infinix x511 touch does not respond

#1
Sad 

hi, I have the infinix x551 model 16gb + 1gb ram, the touch screen was not responding so i got the stock rom download from your site and flashed the phone as per the guide. at first it got stack on the start up loop(I had used the format all + download option ). I then did another flash and it did start up but the touch screen does not work. please help  Sad Sad Sad Sad Sad


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#2
(09-21-2016, 04:38 AM)nesh_samurai Wrote: hi, I have the infinix x551 model 16gb + 1gb ram, the touch screen was not responding so i got the stock rom download from your site and flashed the phone as per the guide. at first it got stack on the start up loop(I had used the format all + download option ). I then did another flash and it did start up but the touch screen does not work. please help  Sad Sad Sad Sad Sad

Do you have a crack on the calibrator.
Its possible its a hardware issue
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#3
(09-21-2016, 11:16 AM)matybazz Wrote:
(09-21-2016, 04:38 AM)nesh_samurai Wrote: hi, I have the infinix x551 model 16gb + 1gb ram, the touch screen was not responding so i got the stock rom download from your site and flashed the phone as per the guide. at first it got stack on the start up loop(I had used the format all + download option ). I then did another flash and it did start up but the touch screen does not work. please help  Sad Sad Sad Sad Sad

Do you have a crack on the calibrator.
Its possible its a hardware issue

@matybazz No there is no crack neither have i dropped it.. sadly it has just bricked it does not charge nor power on 
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#4
(09-21-2016, 11:28 AM)nesh_samurai Wrote: No there is no crack neither have i dropped it.. sadly it has just bricked it does not charge nor power on 

Do the soft keys work like back, menu..?
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#5
(09-21-2016, 11:28 AM)nesh_samurai Wrote:
(09-21-2016, 11:16 AM)matybazz Wrote:
(09-21-2016, 04:38 AM)nesh_samurai Wrote: hi, I have the infinix x551 model 16gb + 1gb ram, the touch screen was not responding so i got the stock rom download from your site and flashed the phone as per the guide. at first it got stack on the start up loop(I had used the format all + download option ). I then did another flash and it did start up but the touch screen does not work. please help  Sad Sad Sad Sad Sad

Do you have a crack on the calibrator.
Its possible its a hardware issue

@matybazz No there is no crack neither have i dropped it.. sadly it has just bricked it does not charge nor power on 

If it is a hardware issue, u will not see whether u have a screen crack .. I also advise u that , it a hardware issue us @matybazz said.
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#6
(09-21-2016, 04:38 AM)nesh_samurai Wrote: hi, I have the infinix x551 model 16gb + 1gb ram, the touch screen was not responding so i got the stock rom download from your site and flashed the phone as per the guide. at first it got stack on the start up loop(I had used the format all + download option ). I then did another flash and it did start up but the touch screen does not work. please help  Sad Sad Sad Sad Sad

Sounds like a hardware issue.
Ypu should have the phone looked at
Need further assistance? Speak with a Hovatek Representative:
Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)
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#7
(09-21-2016, 09:45 PM)hovatek Wrote:
(09-21-2016, 04:38 AM)nesh_samurai Wrote: hi, I have the infinix x551 model 16gb + 1gb ram, the touch screen was not responding so i got the stock rom download from your site and flashed the phone as per the guide. at first it got stack on the start up loop(I had used the format all + download option ). I then did another flash and it did start up but the touch screen does not work. please help  Sad Sad Sad Sad Sad

Sounds like a hardware issue.
Ypu should have the phone looked at

well it might have been a hardware issue but since the phone is bricked from a faulty firmware flash what do I do ? it does not power back on... and charge does not indicate on screen while plugged.. the soft keys were not working either
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#8
(09-22-2016, 10:25 AM)nesh_samurai Wrote: well it might have been a hardware issue but since the phone is bricked from a faulty firmware flash what do I do ? it does not power back on... and charge does not indicate on screen while plugged.. the soft keys were not working either
Download firmware for x551 16+1gb kitkat unless your phone shipped with lollipop firmware https://forum.hovatek.com/thread-533.html
Flash using spflashtool https://forum.hovatek.com/thread-159.html

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#9
(09-22-2016, 09:22 PM)matybazz Wrote:
(09-22-2016, 10:25 AM)nesh_samurai Wrote: well it might have been a hardware issue but since the phone is bricked from a faulty firmware flash what do I do ? it does not power back on... and charge does not indicate on screen while plugged.. the soft keys were not working either
Download firmware for x551 16+1gb kitkat unless your phone shipped with lollipop firmware  https://forum.hovatek.com/thread-533.html
Flash using spflashtool https://forum.hovatek.com/thread-159.html

@matybazz I have the firmware but the phone seems dead it does not power up. it does not indicate while charging as it should while off. the sp flash tool does not detect the device though the relevant drivers are installed.
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#10
(09-22-2016, 10:38 PM)nesh_samurai Wrote: @matybazz I have the firmware but the phone seems dead it does not power up. it does not indicate while charging as it should while off. the sp flash tool does not detect the device though the relevant drivers are installed.

take out and reinsert the battery using https://forum.hovatek.com/thread-7338.html
Need further assistance? Speak with a Hovatek Representative:
Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)
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