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PHONE NOT RECEIVING CALL

#1

Some friends sent me a text saying they have been trying to call me but it would ring once and then write number busy without ringing at all here on my phone. I later tried my line with another phone, it repeat the same things.

I cancelled call divert on the line but that doesn't fix the problem.
Everything else works fine just not getting my calls .

Any way to fix that? Thanks in advance.


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#2
(09-21-2016, 09:35 PM)Overflow Wrote: Some friends sent me a text saying they have been trying to call me but it would ring once and then write number busy without ringing at all here on my phone. I later tried my line with another phone, it repeat the same things.

I cancelled call divert on the line but that doesn't fix the problem.
Everything else works fine just not getting my calls .

Any way to fix that? Thanks in advance.

try your sim in another phone and see if you'll be able to receive calls
* lets know the result
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#3
(09-22-2016, 10:05 AM)X3non Wrote:
(09-21-2016, 09:35 PM)Overflow Wrote: Some friends sent me a text saying they have been trying to call me but it would ring once and then write number busy without ringing at all here on my phone. I later tried my line with another phone, it repeat the same things.

I cancelled call divert on the line but that doesn't fix the problem.
Everything else works fine just not getting my calls .

Any way to fix that? Thanks in advance.

try your sim in another phone and see if you'll be able to receive calls
* lets know the result

Thanks, when I insert the sim in another line it I was able to receive calls. Please how do I fix the problem on the phone?
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#4
(09-22-2016, 12:09 PM)Overflow Wrote: Thanks, when I insert the sim in another line it I was able to receive calls. Please how do I fix the problem on the phone?

Do a factory reset and see if it persists
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#5
(09-22-2016, 12:09 PM)Overflow Wrote: Thanks, when I insert the sim in another line it I was able to receive calls. Please how do I fix the problem on the phone?

Open the phone application and check your settings. You might've blacklisted all calls.
Might also be a call management app you installed.
If you still can't find the culprit, a factory reset is an easy fix. Ensure to backup important stuff first
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#6
(09-23-2016, 12:13 PM)hovatek Wrote:
(09-22-2016, 12:09 PM)Overflow Wrote: Thanks, when I insert the sim in another line it I was able to receive calls. Please how do I fix the problem on the phone?

Open the phone application and check your settings. You might've blacklisted all calls.
Might also be a call management app you installed.
If you still can't find the culprit, a factory reset is an easy fix. Ensure to backup important stuff first

Thanks, I'll do that.
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