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[Please help] WEIIMI P9 (MT6735 device) problem with SIM data no conected and SMS not sent received

#1

WEIIMI P9 (MT6735) has problem with SIM data not connected and SMS app did not sent and received messages.

when any message needs to be sent it automatically disappear and no sms in sent history(SMS app history) even any message sent from other mobile to this mobile did not received yet.

when connected to sim data network it did not work if we manually create network gprs setting then network signal appeared and disappeared frequently and sim data also not working when we delete network gprs setting it comes in normal position.

Pls help me regarding this problem.


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#2
(09-30-2016, 08:51 PM)dilbroo Wrote: ...
Pls help me regarding this problem.

dial *#06# and check if the device has IMEI
also check if the network signal fluctuates when on 2G / GSM only mode
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#3
(10-01-2016, 12:30 AM)X3non Wrote:
(09-30-2016, 08:51 PM)dilbroo Wrote: ...
Pls help me regarding this problem.

dial *#06# and check if the device has IMEI
also check if the network signal fluctuates when on 2G / GSM only mode
Yes after checking shows below imei
866587022438385
866587022438385
86658702243838

Its dual sim and it shows two same imei and third one one digit short imei

And on 2G its working fine no signal fluctuates....but on 2G sms app stopped when sent sms

When install new sms app from play store....messages sent ok but did not receive any messages.
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#4
(10-01-2016, 02:12 AM)dilbroo Wrote: ...
And on 2G its working fine no signal fluctuates....but on 2G sms app stopped when sent sms

When install new sms app from play store....messages sent ok but did not receive any messages.

fix the 3G network issue using the guide @ https://journal.hovatek.com/how-to-fix-n...only-mode/

then check if message issue still persist after fixing the network
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#5
(09-30-2016, 08:51 PM)dilbroo Wrote: WEIIMI P9 (MT6735) has problem with SIM data not connected and SMS app did not sent and received messages.

when any message needs to be sent it automatically disappear and no sms in sent history(SMS app history) even any message sent from other mobile to this mobile did not received yet.

when connected to sim data network it did not work if we manually create network gprs setting then network signal appeared and disappeared frequently and sim data also not working when we delete network gprs setting it comes in normal position.

Pls help me regarding this problem.

Lets take these one at a time.
Are you able to surf using Wi-Fi on the phone?
Need further assistance? Speak with a Hovatek Representative:

Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)

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* Email: [email protected]
* Skype: Hovatek
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#6
(10-02-2016, 10:41 AM)hovatek Wrote:
(09-30-2016, 08:51 PM)dilbroo Wrote: WEIIMI P9 (MT6735) has problem with SIM data not connected and SMS app did not sent and received messages.

when any message needs to be sent it automatically disappear and no sms in sent history(SMS app history) even any message sent from other mobile to this mobile did not received yet.

when connected to sim data network it did not work if we manually create network gprs setting then network signal appeared and disappeared frequently and sim data also not working when we delete network gprs setting it comes in normal position.

Pls help me regarding this problem.

Lets take these one at a time.
Are you able to surf using Wi-Fi on the phone?

On wifi it working fine...
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#7
(10-02-2016, 12:03 PM)dilbroo Wrote: On wifi it working fine...

Do Instant Messengers like Whatsapp and Facebook work fine?
Need further assistance? Speak with a Hovatek Representative:

Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)

Request for Private Support
* Install the Hovatek Forum app
* Listen to H-Tech Radio
* Helpline: +2348021840309
* Email: [email protected]
* Skype: Hovatek
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#8
(10-03-2016, 11:20 AM)hovatek Wrote:
(10-02-2016, 12:03 PM)dilbroo Wrote: On wifi it working fine...

Do Instant Messengers like Whatsapp and Facebook work fine?
On wifi, everything working fine except sms...
On data, not connected and internet is not open and sms working but new sms app I only able to send sms but still not received....
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#9
(10-03-2016, 11:44 AM)dilbroo Wrote: On wifi, everything working fine except sms...
On data, not connected and internet is not open and sms working but new sms app I only able to send sms but still not received....

Are you able to make and receive calls?
Need further assistance? Speak with a Hovatek Representative:

Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)

Request for Private Support
* Install the Hovatek Forum app
* Listen to H-Tech Radio
* Helpline: +2348021840309
* Email: [email protected]
* Skype: Hovatek
Reply
#10
(10-04-2016, 11:47 AM)hovatek Wrote:
(10-03-2016, 11:44 AM)dilbroo Wrote: On wifi, everything working fine except sms...
On data, not connected and internet is not open and sms working but new sms app I only able to send sms but still not received....

Are you able to make and receive calls?

Yes make and receive call ok...touch system prblematic sometimes work sometimes not work....
Sms not sent and not received
But when I install new sms app from play store it send sms successfully but not received sms till yet
And sim data not connected, I am not able to surf internet...network signals ok even I can change 3G and 4G network but data network not connected.
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