[FAQs] Welcome to the Hovatek Forum

[hovatek]

Hello and thank you for visiting Hovatek.

The Hovatek Forum is a support forum where we help provide solutions to your device (phones, laptops, desktop PC, accessories etc) problems or questions for free. 
We have dedicated Staff who are always on standby to provide step by step assistance whenever you need it. Whether or not you are an experienced device user, our well trained Staff have got you covered from Problem till Solution.

How to start getting free assistance with your device issues or questions

In just 3 steps, you can start getting answers & solutions to all device issues bothering you:

Step 1: Create an account by visiting https://forum.hovatek.com/member.php?action=register (you can signup using your Facebook, Google or Twitter account). 

Step 2: Login to your newly created account by visiting https://forum.hovatek.com/member.php?action=login

Step 3: Visit the appropriate section of our forum (depending on your device type and issue) and click POST THREAD which can be located at the top-right corner

How soon will I get a reply from Hovatek?

We have a reply schedule for our Free Support which you can find @ https://forum.hovatek.com/thread-9526.html ; however, if you can't wait for the Free Support or require instant / live support then consider our Private Support @ https://blog.hovatek.com/private-support/

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my malata ANDROID phone is infected by malware where multiple issues have starting lately
a) Constant popup message stating" Unfortunately, com.system.update has stopped"
b) Constant popup message stating" Unfortunately, org.snow.down.update has stopped"
c) Constant popup displaying to INSTALL application" com.android.keyguard"
d) Automatic checking (on) in Settings> Security> Allow installation of apps from unknown sources, despite my regular check off( its gets reactivated again). Device Administrators viewed are Android Device Manager (ticked), Daemon Service( twice listed- unchecked).
Any open app which I try to use after some seconds are abruptly closed. 

[X3non]

my malata ANDROID phone is infected by malware where multiple issues have starting lately
a) Constant popup message stating" Unfortunately, com.system.update has stopped"
b) Constant popup message stating" Unfortunately, org.snow.down.update has stopped"
c) Constant popup displaying to INSTALL application" com.android.keyguard"
d) Automatic checking (on) in Settings> Security> Allow installation of apps from unknown sources, despite my regular check off( its gets reactivated again). Device Administrators viewed are Android Device Manager (ticked), Daemon Service( twice listed- unchecked).
Any open app which I try to use after some seconds are abruptly closed. 

Please, create a new thread so we'll focus on it
see https://forum.hovatek.com/thread-514.html for how to create a thread

[danladi]

please i need help. anytime my inifinix hot 2 is connected to a wifi, it keep asking of android updates but when i keep on trying to updates it failed to complete the operation (operation failed) already i'm using the 6.0. How can i stop my phone from this unnecessary request for an updates. thanks

[X3non]

please i need help. anytime my inifinix hot 2 is connected to a wifi, it keep asking of android updates but when i keep on trying to updates it failed to complete the operation (operation failed) already i'm using the 6.0. How can i stop my phone from this unnecessary request for an updates. thanks

Please, create a new thread so we'll focus on it
see https://forum.hovatek.com/thread-514.html for how to create a thread

[luckydort]

I want to reset itel 1701

[hovatek]

I want to reset itel 1701

Please, create a new thread so we'll focus on it
see https://forum.hovatek.com/thread-514.html for how to create a thread

[L.BeeTech]

i av a samsung galaxy nexus that fell into water and av soakrd it in methylated spirit for upto 3days, now its working back but its getting hot beside the camera and running down my battery.plz wat can i do?

[hovatek]

i av a  samsung galaxy nexus that fell into water and av soakrd it in methylated spirit for upto 3days, now its working back but its getting hot beside the camera and running down my battery.plz wat can i do?

Please, create a new thread so we'll focus on it
see https://forum.hovatek.com/thread-514.html for how to create a thread

[Somba]

thank s too forum