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[FAQs] Welcome to the Hovatek Forum

hovatek
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Posts: 46,776
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Joined: Oct 2013
Reputation: 422
#1

12-11-2016, 11:32 AM


Hello and thank you for visiting Hovatek.

The Hovatek Forum is a support forum where we help provide solutions to your device (phones, laptops, desktop PC, accessories etc) problems or questions for free. 
We have dedicated Staff who are always on standby to provide step by step assistance whenever you need it. Whether or not you are an experienced device user, our well trained Staff have got you covered from Problem till Solution.

How to start getting free assistance with your device issues or questions


In just 3 steps, you can start getting answers & solutions to all device issues bothering you:

Step 1: Create an account by visiting https://forum.hovatek.com/member.php?action=register (you can signup using your Facebook, Google or Twitter account). 

Step 2: Login to your newly created account by visiting https://forum.hovatek.com/member.php?action=login

Step 3: Click Ask Question at the top, type out your issue and submit. We'll take it from there.


How soon will I get a reply from Hovatek?


We have a reply schedule for our Free Support which you can find @ https://forum.hovatek.com/thread-9526.html ; however, if you can't wait for the Free Support or require instant / live support then consider our Private Support @ https://blog.hovatek.com/private-support/


Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
(This post was last modified: 01-04-2020, 06:54 PM by hovatek.)
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[email protected]
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Posts: 28
Threads: 1
Joined: Nov 2016
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#2

29-11-2016, 06:07 PM
my malata ANDROID phone is infected by malware where multiple issues have starting lately
a) Constant popup message stating" Unfortunately, com.system.update has stopped"
b) Constant popup message stating" Unfortunately, org.snow.down.update has stopped"
c) Constant popup displaying to INSTALL application" com.android.keyguard"
d) Automatic checking (on) in Settings> Security> Allow installation of apps from unknown sources, despite my regular check off( its gets reactivated again). Device Administrators viewed are Android Device Manager (ticked), Daemon Service( twice listed- unchecked).
Any open app which I try to use after some seconds are abruptly closed. 
(This post was last modified: 29-11-2016, 06:09 PM by [email protected].)
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X3non
Hovatek Representative
Posts: 18,476
Threads: 552
Joined: Jul 2014
Reputation: 326
#3

29-11-2016, 08:01 PM
(29-11-2016, 06:07 PM)[email protected] Wrote:  my malata ANDROID phone is infected by malware where multiple issues have starting lately
a) Constant popup message stating" Unfortunately, com.system.update has stopped"
b) Constant popup message stating" Unfortunately, org.snow.down.update has stopped"
c) Constant popup displaying to INSTALL application" com.android.keyguard"
d) Automatic checking (on) in Settings> Security> Allow installation of apps from unknown sources, despite my regular check off( its gets reactivated again). Device Administrators viewed are Android Device Manager (ticked), Daemon Service( twice listed- unchecked).
Any open app which I try to use after some seconds are abruptly closed. 

Please, create a new thread so we'll focus on it
see https://forum.hovatek.com/thread-514.html for how to create a thread
(This post was last modified: 15-01-2017, 04:35 PM by hovatek.)
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danladi
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Posts: 1
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Joined: Dec 2016
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#4

03-12-2016, 04:49 PM
please i need help. anytime my inifinix hot 2 is connected to a wifi, it keep asking of android updates but when i keep on trying to updates it failed to complete the operation (operation failed) already i'm using the 6.0. How can i stop my phone from this unnecessary request for an updates. thanks
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X3non
Hovatek Representative
Posts: 18,476
Threads: 552
Joined: Jul 2014
Reputation: 326
#5

03-12-2016, 05:06 PM
(03-12-2016, 04:49 PM)danladi Wrote:  please i need help. anytime my inifinix hot 2 is connected to a wifi, it keep asking of android updates but when i keep on trying to updates it failed to complete the operation (operation failed) already i'm using the 6.0. How can i stop my phone from this unnecessary request for an updates. thanks

Please, create a new thread so we'll focus on it
see https://forum.hovatek.com/thread-514.html for how to create a thread
(This post was last modified: 15-01-2017, 04:35 PM by hovatek.)
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luckydort
Newbie
Posts: 1
Threads: 0
Joined: Dec 2016
Reputation: 0
#6

04-12-2016, 06:48 AM
I want to reset itel 1701
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hovatek
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Posts: 46,776
Threads: 1,179
Joined: Oct 2013
Reputation: 422
#7

04-12-2016, 07:25 PM
(04-12-2016, 06:48 AM)luckydort Wrote:  I want to reset itel 1701

Please, create a new thread so we'll focus on it
see https://forum.hovatek.com/thread-514.html for how to create a thread

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
(This post was last modified: 15-01-2017, 04:36 PM by hovatek.)
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L.BeeTech
Newbie
Posts: 3
Threads: 2
Joined: Jan 2017
Reputation: 0
#8

15-01-2017, 01:17 AM
i av a samsung galaxy nexus that fell into water and av soakrd it in methylated spirit for upto 3days, now its working back but its getting hot beside the camera and running down my battery.plz wat can i do?
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hovatek
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Posts: 46,776
Threads: 1,179
Joined: Oct 2013
Reputation: 422
#9

15-01-2017, 04:34 PM
(15-01-2017, 01:17 AM)L.BeeTech Wrote:  i av a  samsung galaxy nexus that fell into water and av soakrd it in methylated spirit for upto 3days, now its working back but its getting hot beside the camera and running down my battery.plz wat can i do?

Please, create a new thread so we'll focus on it
see https://forum.hovatek.com/thread-514.html for how to create a thread

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
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Somba
Newbie
Posts: 1
Threads: 0
Joined: Jan 2017
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#10

19-01-2017, 05:28 AM
thank s too forum
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