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infinix zero 2 not charging when on

#1

my infinix zero 2 wont charge when on, but when the phone is off,it charges  plz help!!!


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#2
(11-22-2016, 11:07 AM)Enity Wrote: my infinix zero 2 wont charge when on, but when the phone is off,it charges  plz help!!!

use a more powerful charger. if it persists, change the USB port.
refer to https://journal.hovatek.com/how-to-fix-a...er-source/
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#3
(This post was last modified: 11-24-2016, 02:04 PM by Enity. Edit Reason: would try replacing the usb port because have tried even 2.4A charger.thanks very much )
(11-22-2016, 02:46 PM)hovatek Wrote:
(11-22-2016, 11:07 AM)Enity Wrote: my infinix zero 2 wont charge when on, but when the phone is off,it charges  plz help!!!

use a more powerful charger. if it persists, change the USB port.
refer to https://journal.hovatek.com/how-to-fix-a...er-source/

thank u very much .would try replacing the usb port because have tried even 2.4A charger.thanks very much
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