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Help fix my Gretel G005

#1

I flashed my Gretel G005 ,now I can't make call with my sim 2 and send text message. I only receive calls and text messages


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#2
(11-28-2016, 11:50 AM)44chioma Wrote: I flashed my Gretel G005 ,now I can't make call with my sim 2 and send text message. I only receive calls and text messages

1. Are you having this issue on SIM 1 also?
2. Check your IMEIs (*#06#), are both the same?
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#3
No it is only on sim 1. I also checked for the imei they are not the same. So what do I do next? Thanks
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#4
(11-28-2016, 07:01 PM)44chioma Wrote: No it is only on sim 1. I also checked for the imei they are not the same. So what do I do next? Thanks

I'm a bit confused here.
1. Is it SIM 1 or SIM 2 thats affected?
2. Is it that the affected SIM slot can only receive and not send?
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#5
Sorry it only affected sim 2 and d affected sim receives calls and text messages and don't send
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#6
(This post was last modified: 11-30-2016, 09:50 AM by hovatek. )
(11-29-2016, 09:29 PM)44chioma Wrote: Sorry it only affected sim 2 and d affected sim receives calls and text messages and don't send

Ok. SIM 2
Its either something is blocking outgoing or the problem is from the app(s) being used for outgoing calls & sms
1. Was it the official ROM you flashed?
2. Have you tried doing a factory reset under Settings > Storage?
3. Have you tried installing other Phone and SMS management apps from Playstore?
4. Have you checked to be sure your SIM hasn't been blocked from calling or sending out messages?
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#7
I have tried downloading d call and SMS app and it is not working. I did factory reset it didn't work I flashed d phone through a laptop. Pls help me thanks
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#8
(11-30-2016, 12:45 PM)44chioma Wrote: I have tried downloading d call and SMS app and it is not working. I did factory reset it didn't work I flashed d phone through a laptop. Pls help me thanks

remove the SIM card from the SIM2 slot (which is affected) and insert it into another phone.
let me know if outgoing and incoming calls & SMS work or not in the other phone
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#9
I have tried it in another phone it went through I used it to make call.
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#10
(This post was last modified: 12-01-2016, 12:55 PM by hovatek. )
(11-30-2016, 05:26 PM)44chioma Wrote: I have tried it in another phone it went through I used it to make call.

Must be a problems with your mobile network settings.
1. If you're on Google hangout, drop your gmail address for a private session
2. Check the IMEI on *#06# are those the phone's oiginal IMEIs?
3. Which of these firmware did you flash
https://hovatek.com/redirect.php?link=ht...etel-g005/
https://hovatek.com/redirect.php?link=ht...15724.html
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