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Help! Microsoft office not working

#11

Thanks to you all for all your contributions but the problem still persist and i'm thinking of formatting the system maybe it will help. But i have a question, how do i format the system and am i going to lose my files? Please if there's any suggestion, let me know, if i can format without losing my files. Thanks in advance.

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#12
(12-10-2016, 02:38 PM)lakunle1love Wrote: Thanks to you all for all your contributions but the problem still persist and i'm thinking of formatting the system maybe it will help. But i have a question, how do i format the system and am i going to lose my files? Please if there's any suggestion, let me know, if i can format without losing my files. Thanks in advance.

Sent from my P8_Energy_mini using Hovatek mobile

before you jump to formatting your PC
search for, download and install "revo uninstaller"
using revo uninstaller, uninstall MS office (ensure to delete all registry / files leftovers)
then reinstall MS office using a CD or ISO
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