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[Please help] Viwa V5S boot looping

#1

I own this device and was infected with the NET ALPHA virus so i decided to root and uninstall the virus apps in the system with Kingo root but it failed to root so I wanted to reboot and try again and it got stucked on the boot screen.
I've search the internet for it's firmware but i haven't found one.
It's Spreadtrum, please help


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#2
(12-13-2016, 05:47 AM)raymondadutwum Wrote: I own this device and was infected with the NET ALPHA virus so i decided to root and uninstall the virus apps in the system with Kingo root but it failed to root so I wanted to reboot and try again and it got stucked on the boot screen.
I've search the internet for it's firmware but i haven't found one.
It's Spreadtrum, please help

Couldn't find the pac file either.
You should've used Kingroot intead of Kingoroot.
1. Have you tried taking out the battery for 1 minute and reinserting?  
2. Can you get access to a working phone of the same model?
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#3
OK, next time I'll use KingRoot and am searching for the same phone.
I'll keep u posted
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