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[Tutorial] How to fix applications working with Wi-Fi alone but not Mobile Networks on HIOS

(This post was last modified: 08-22-2017, 03:45 PM by hovatek. )

If your Android phone runs on Tecno HIOS and some apps only connect to the internet when you use Wi-Fi but not when you use Mobile Networks e.g 4G, 3G, 2G then you should check that your APN under Settings > More > Cellular Networks is correct. Also that background data under Settings > Data usage isn't restricted. If the issue persists then head on to HI Manager

Steps to fix applications not working with mobile data on HIOS

  1. In Hi Manager, tap Data traffic management

    [Image: How-to-fix-applications-working-with-Wi-...HIOS-1.jpg]

  2. Tap Network management

    [Image: How-to-fix-applications-working-with-Wi-...HIOS-2.jpg]

  3. Tick the affected app(s) to allow them connect to the internet on mobile networks

    [Image: How-to-fix-applications-working-with-Wi-...HIOS-3.jpg]

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