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TECNO PHANTOM Z CANT DETECT USB

#1

hi EVERYONE
 i got a big problem. my Tecno a7 {phantom 7} is requesting for a privacy protection password. i cant recall it. now i want to flash the rom using sp flash tool but the phone just cahrges. ive installed all the vcom drivers available tried over 20 usbs but  its not working. the phone cant detect a usb even if its not through vcom. ive also tried over 5 laptops

the battery is  inbuilt hence cant be removed.
even the usb icon that comes at the top of any phone when connected to a pc cant be seen. 
what do i do. please help

 


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#2
(12-17-2016, 02:40 PM)Timothy Mach Wrote: hi EVERYONE
 i got a big problem. my Tecno a7 {phantom 7} is requesting for a privacy protection password. i cant recall it. now i want to flash the rom using sp flash tool but the phone just cahrges. ive installed all the vcom drivers available tried over 20 usbs but  its not working. the phone cant detect a usb even if its not through vcom. ive also tried over 5 laptops

the battery is  inbuilt hence cant be removed.
even the usb icon that comes at the top of any phone when connected to a pc cant be seen. 
what do i do. please help

 

I would recommend the Miracle box method @ https://forum.hovatek.com/thread-1138.html
Before this issue, was your PC able to read phone storage when connected?
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#3
yes but now it cant.
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#4
(12-18-2016, 01:04 PM)Timothy Mach Wrote: yes but now it cant.

That somewhat rules out hardware.
Launch device manager then connect the switched off phone
what does it get detected as?
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