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[Please help] Unfortunately, Contacts has stopped.

#1

My contacts consistently crashes and I can't even open it. I can't view my contacts and also access the phone dialer. My device is LG G Pro Lite Dual.

Sent from my Omega_lite_2 using Hovatek mobile


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#2
Hovatek please help!!

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#3
(12-22-2016, 01:35 PM)abbyba00 Wrote: My contacts consistently crashes and I can't even open it. I can't view my contacts and also access the phone dialer. My device is LG G Pro Lite Dual.

Sent from my Omega_lite_2 using Hovatek mobile

Have you tried clearing data and cache for these apps under Settings > Apps ?
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#4
(12-22-2016, 06:26 PM)hovatek Wrote: Have you tried clearing data and cache for these apps under Settings > Apps ?

Yes, actually it's my mother's phone. I cleared both the data and cache many time but it didn't solve the problem. Also, I did a factory reset, still nothing.


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#5
(12-22-2016, 11:43 PM)abbyba00 Wrote: Yes, actually it's my mother's phone. I cleared both the data and cache many time but it didn't solve the problem. Also, I did a factory reset, still nothing.


Sent from my Omega_lite_2 using Hovatek mobile

Try install a third party phone apk from Playstore.
If the issue persists then you'll need to reflash the firmware
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#6
(12-23-2016, 01:30 PM)hovatek Wrote:
(12-22-2016, 11:43 PM)abbyba00 Wrote: Yes, actually it's my mother's phone. I cleared both the data and cache many time but it didn't solve the problem. Also, I did a factory reset, still nothing.


Sent from my Omega_lite_2 using Hovatek mobile

Try install a third party phone apk from Playstore.
If the issue persists then you'll need to reflash the firmware

All my apps are crashing and I can't even use it anymore.

Sent from my Omega_lite_2 using Hovatek mobile
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#7
I backed up my data and reflashed the firmware. It's up and working, no issues so far. Thanks hovatek.

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