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Camera not working, flashlight disappeared

#1

Hello,

I have a tecno 7C with a camera that keeps saying 'can't open camera, close all apps that may use camera or flashlight'. The built-in camera has also disappeared.

This problem started after a virus flash. I've flashed a couple of times after but still no positive result.

What is the solution to this?


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#2
(12-23-2016, 09:56 AM)Honorwrites Wrote: Hello,

I have a tecno 7C with a camera that keeps saying 'can't open camera, close all apps that may use camera or flashlight'. The built-in camera has also disappeared.

This problem started after a virus flash. I've flashed a couple of times after but still no positive result.

What is the solution to this?

Was the camera working fine during the virus issue but before flashing?
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#3
(12-23-2016, 09:56 AM)Honorwrites Wrote: Hello,

I have a tecno 7C with a camera that keeps saying 'can't open camera, close all apps that may use camera or flashlight'. The built-in camera has also disappeared.

This problem started after a virus flash. I've flashed a couple of times after but still no positive result.

What is the solution to this?

It was working well even wit the virus, it was after it was flashed that the flashlight and camera stopped working.
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#4
(12-23-2016, 07:27 PM)Honorwrites Wrote: It was working well even wit the virus, it was after it was flashed that the flashlight and camera stopped working.

OK.
where did you download the firmware from and have you tried a different firmware?
can you get access to a working 7C
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