01-09-2017, 06:39 PM
My rooted Tecno Phantom 6 plus is unable to load images (to edit or for example to send on WhatsApp). The images exist on the storage and i can open them from a PC and copy them to a PC without issue. If i try and edit a photo (to crop for example) i get an error message "image loading failed" when i try and send any image via WhatsApp it just loops forever never getting sent. Strangely enough ifi create a Word document on the phone and insert the image it is inserted successfully.
I must mention that this had happened once before when the phone was relatively new, i did a factory reset and everything became fine. However i have so been using the phone for two months now and would like to avoid a reset if possible