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[Please help] My tecno c8 apps says not responding

#1

My tecno c8 apps says not responding, my playstore always loads but won't open, some other apps too are like that. Plus how can i recover my phone without resetting it or if i clear emmc won't I loose any app or data


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#2
(01-24-2017, 04:59 PM)leodaves Wrote: My tecno c8 apps says not responding, my playstore always loads but won't open, some other apps too are like that. Plus how can i recover my phone without resetting it or if i clear emmc won't I loose any app or data

I would advise you backup necessary data like contacts and files then do a factory wipe from Settings > Storage
If the issue persists then it must be at the /system level and we'll have to consider a different approach
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#3
(This post was last modified: 01-25-2017, 05:21 PM by leodaves. )
Alright, thanks I'll do this and get back to you asap
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#4
Thanks, everything seems to be fine now after following the instructions you gave me
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