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Help me fix this error on my PC C volume

Help me fix this error on my PC C volume

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articlew
articlew
articlew
Techie Member
72
08-02-2017, 03:30 PM
#1



Hi, I have an issue with my PC, whenever I boot it, it will automatically run a check on the C volume and finally say, "can not open volume for direct access. Autochk can not run due to an error caused by a recently installed package". I noticed my PC have been slowing down since the issue began. I have attached the screenshot of the error message.


I tried system restore but it wasn't successful, I also used Cleaner to no avail. How do I fix the mess please.
Attached Files
.jpg
IMG_20170208_150241.jpg
Size: 189.51 KB / Downloads: 5
hovatek
hovatek
hovatek
Administrator
49,570
08-02-2017, 07:36 PM
#2
(08-02-2017, 03:30 PM)articlew Hi, I have an issue with my PC, whenever I boot it, it will automatically run a check on the C volume and finally say, "can not open volume for direct access. Autochk can not run due to an error caused by a recently installed package". I noticed my PC have been slowing down since the issue began. I have attached the screenshot of the error message.


I tried system restore but it wasn't successful, I also used Cleaner to no avail. How do I fix the mess please.

This is often caused by a software blocking chkdsk.
1. Did you recently install an antivirus or antimalware
2. What error did you get with system restore?
Aside from uninstalling antivirus , another possible fix is to:
* Insert a WIndows DVD and boot the PC from the DVD
* Select Repair you computer
* Tick Use recovery tools that can help fix starting Windows
* Click Command prompt
* Run chkdsk on C: from the command prompt
This post was last modified: 08-02-2017, 07:46 PM by hovatek.

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articlew
articlew
articlew
Techie Member
72
17-02-2017, 04:58 PM
#3
(08-02-2017, 07:36 PM)hovatek
(08-02-2017, 03:30 PM)articlew Hi, I have an issue with my PC, whenever I boot it, it will automatically run a check on the C volume and finally say, "can not open volume for direct access. Autochk can not run due to an error caused by a recently installed package". I noticed my PC have been slowing down since the issue began. I have attached the screenshot of the error message.


I tried system restore but it wasn't successful, I also used Cleaner to no avail. How do I fix the mess please.

This is often caused by a software blocking chkdsk.
1. Did you recently install an antivirus or antimalware
2. What error did you get with system restore?
Aside from uninstalling antivirus , another possible fix is to:
* Insert a WIndows DVD and boot the PC from the DVD
* Select Repair you computer
* Tick Use recovery tools that can help fix starting Windows
* Click Command prompt
* Run chkdsk on C: from the command prompt

Yes, I installed Sppyhunter. I have un-installed it but still no changes

I have also attached the error message while trying to install
Attached Files
.png
system_restore_error.png
Size: 23.07 KB / Downloads: 4
articlew
articlew
articlew
Techie Member
72
17-02-2017, 05:00 PM
#4
(08-02-2017, 07:36 PM)hovatek
(08-02-2017, 03:30 PM)articlew Hi, I have an issue with my PC, whenever I boot it, it will automatically run a check on the C volume and finally say, "can not open volume for direct access. Autochk can not run due to an error caused by a recently installed package". I noticed my PC have been slowing down since the issue began. I have attached the screenshot of the error message.


I tried system restore but it wasn't successful, I also used Cleaner to no avail. How do I fix the mess please.

This is often caused by a software blocking chkdsk.
1. Did you recently install an antivirus or antimalware
2. What error did you get with system restore?
Aside from uninstalling antivirus , another possible fix is to:
* Insert a WIndows DVD and boot the PC from the DVD
* Select Repair you computer
* Tick Use recovery tools that can help fix starting Windows
* Click Command prompt
* Run chkdsk on C: from the command prompt

Yes, I installed Spyhunter. I have un-installed it but still no changes

I have also attached the error message while trying to restore
This post was last modified: 17-02-2017, 05:01 PM by articlew.
Attached Files
.png
system_restore_error.png
Size: 23.07 KB / Downloads: 2
freshtyt
freshtyt
freshtyt
Senior Member
2,949
17-02-2017, 05:22 PM
#5



(17-02-2017, 05:00 PM)articlew Yes, I installed Spyhunter. I have un-installed it but still no changes

I have also attached the error message while trying to restore

# i hope you have made a backup of your important files (very important). 
# have you tried the system repair fix suggested by @Hovatek ?
# if you have a second PC, you can try slaving your HDD to the second PC, then attempt scanning for and repairing errors.
lets know how it goes
hovatek
hovatek
hovatek
Administrator
49,570
17-02-2017, 06:35 PM
#6
(17-02-2017, 05:00 PM)articlew Yes, I installed Spyhunter. I have un-installed it but still no changes

I have also attached the error message while trying to restore

What version of Windows is your PC running on and do you have the installation DVD?

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articlew
articlew
articlew
Techie Member
72
18-02-2017, 08:06 AM
#7
(17-02-2017, 06:35 PM)hovatek
(17-02-2017, 05:00 PM)articlew Yes, I installed Spyhunter. I have un-installed it but still no changes

I have also attached the error message while trying to restore

What version of Windows is your PC running on and do you have the installation DVD?
I use window 7

No, I do not have the installation drive.

Also, please guide me on how to boot the pc from the disk, and must I do a backup before doing that?
hovatek
hovatek
hovatek
Administrator
49,570
18-02-2017, 04:34 PM
#8
(18-02-2017, 08:06 AM)articlew I use window 7

No, I do not have the installation drive.

Also, please guide me on how to boot the pc from the disk, and must I do a backup before doing that?

The viable fixes you can apply require access to another working PC, can you get one?

If Yes then download the Windows ISO @ https://www.hovatek.com/forum/thread-8901.html and create a Bootable USB using the guide @ https://www.hovatek.com/forum/thread-1025.html

If No or you don't have enough data to download the Windows 7 ISO then buy a Windows 7 CD and let me know asap

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
articlew
articlew
articlew
Techie Member
72
19-02-2017, 03:29 AM
#9
(18-02-2017, 04:34 PM)hovatek
(18-02-2017, 08:06 AM)articlew I use window 7

No, I do not have the installation drive.

Also, please guide me on how to boot the pc from the disk, and must I do a backup before doing that?

The viable fixes you can apply require access to another working PC, can you get one?

If Yes then download the Windows ISO @ https://www.hovatek.com/forum/thread-8901.html and create a Bootable USB using the guide @ https://www.hovatek.com/forum/thread-1025.html

If No or you don't have enough data to download the Windows 7 ISO then buy a Windows 7 CD and let me know asap

Yes, I have access to another working pc
hovatek
hovatek
hovatek
Administrator
49,570
19-02-2017, 05:38 PM
#10



(19-02-2017, 03:29 AM)articlew Yes, I have access to another working pc

Will you be downloading the Windows 7 ISO or buying the DVD?

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We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
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