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Files deleting themselves; Gionee M5 mini

Files deleting themselves; Gionee M5 mini

Xerxes_7strings
Xerxes_7strings
Xerxes_7strings
Enthusiastic Member
12
12-02-2017, 09:27 PM
#1



Pls help me out my Gionee M5 mini keeps deleting music,pictures and after receiving files like video from xender I don't see em' till I use file explorer to View them pls any suggestion on what to do

Sent from my M5 mini using Hovatek mobile
Xerxes_7strings
Xerxes_7strings
Xerxes_7strings
Enthusiastic Member
12
12-02-2017, 09:31 PM
#2
Even the files I download on uc browser

Sent from my M5 mini using Hovatek mobile
hovatek
hovatek
hovatek
Administrator
49,570
13-02-2017, 12:06 PM
#3
(12-02-2017, 09:27 PM)Xerxes_7strings Pls help me out my Gionee M5 mini keeps deleting music,pictures and after receiving files like video from xender I don't see em' till I use file explorer to View them pls any suggestion on what to do

Sent from my M5 mini using Hovatek mobile

Please, could you explain this issue with an example (step by step) because this description could fit into more than one scenario

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Xerxes_7strings
Xerxes_7strings
Xerxes_7strings
Enthusiastic Member
12
13-02-2017, 09:03 PM
#4
The first problem is when ever I receive pictures and videos from xender it doesn't appear in the gallery

Then the second one is I downloaded some PDF from my school portal then later when I try to open them the phone pop a message saying file does not exist.I try to open it from the uc browser still same

Thirdly my whatsapp pictures I don't see them on gallery too I try renaming the file in WhatsApp folders from .nomedia to .media still they don't come to gallery


The m5 mini is just a new phone

Sent from my M5 mini using Hovatek mobile
This post was last modified: 13-02-2017, 09:06 PM by Xerxes_7strings.
hovatek
hovatek
hovatek
Administrator
49,570
14-02-2017, 11:59 AM
#5



(13-02-2017, 09:03 PM)Xerxes_7strings The first problem is when ever I receive pictures and videos from xender it doesn't appear in the gallery

Then the second one is I downloaded some PDF from my school portal then later when I try to open them the phone pop a message saying file does not exist.I try to open it from the uc browser still same

Thirdly my whatsapp pictures I don't see them on gallery too I try renaming the file in WhatsApp folders from .nomedia to .media still they don't come to gallery


The m5 mini is just a new phone

Sent from my M5 mini using Hovatek mobile

The problem might be from the gallery apk.

You'll try three things
1. After you receive the file(s), reboot the phone then check gallery if the file(s) then appear
2. Go to Settings > Storage > Unmount SD card > Remount SD card
relaunch gallery and let me know if the files appear in gallery
3. Go to Settings > App > All > Media storage > Clear data > Force stop > Relaunch galllery . Let me know if the files now appear
This post was last modified: 14-02-2017, 12:09 PM by hovatek.

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