Hovatek Forum MOBILE Android [Please help] Phone charging in Infinix flashtool
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[Please help] Phone charging in Infinix flashtool

[Please help] Phone charging in Infinix flashtool

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mike03
mike03
mike03
Techie Member
66
06-03-2017, 09:46 AM
#1



I'm trying to use Infinix flashtool to flash a stock rom into Tecno H7, but the phone is charging instead. The message I'm getting is that window could not install the the device driver. Please tell me what to do. Thanks
hovatek
hovatek
hovatek
Administrator
49,570
06-03-2017, 12:19 PM
#2
(06-03-2017, 09:46 AM)mike03 I'm trying to use Infinix flashtool to flash a stock rom into Tecno H7, but the phone is charging instead. The message I'm getting is that window could not install the the device driver. Please tell me what to do. Thanks

1. What's the OS version of your PC
2. Ensure to follow the driver installation guide @ https://www.hovatek.com/forum/thread-440.html

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mike03
mike03
mike03
Techie Member
66
06-03-2017, 09:15 PM
#3
I'm using windows 7
mike03
mike03
mike03
Techie Member
66
06-03-2017, 09:29 PM
#4
I've already followed the procedure and installed the preloader USB vcom drivers before I started it. I've also manually uninstall preloader drivers using USB deview. The message I'm getting is "USB device not recognized". Please what should I do now?
hovatek
hovatek
hovatek
Administrator
49,570
07-03-2017, 09:33 AM
#5



(06-03-2017, 09:29 PM)mike03 I've already followed the procedure and installed the preloader USB vcom drivers before I started it. I've also manually uninstall preloader drivers using USB deview. The message I'm getting is "USB device not recognized". Please what should I do now?

Take out the phone's battery and reinsert

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mike03
mike03
mike03
Techie Member
66
07-03-2017, 03:18 PM
#6
I've done that several times but not still working

Sent from my Infinix-X551 using the Hovatek Forum App
hovatek
hovatek
hovatek
Administrator
49,570
07-03-2017, 07:01 PM
#7
(07-03-2017, 03:18 PM)mike03 I've done that several times but not still working

Sent from my Infinix-X551 using the Hovatek Forum App

Which persists?
USB not recognized or Charging instead of flashing?

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We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
mrlone1997
mrlone1997
mrlone1997
Techie Member
73
07-03-2017, 07:21 PM
#8
Try using different usb cable and it will do just fine ..
mike03
mike03
mike03
Techie Member
66
16-03-2017, 02:49 PM
#9
I've tried several USB cable but still not working
mike03
mike03
mike03
Techie Member
66
16-03-2017, 02:53 PM
#10



USB device not recognized still persist. Should I change the charging port on the phone?
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