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[Please help] infinix zero 2

[Please help] infinix zero 2

emad haliem
emad haliem
emad haliem
Newbie
4
10-03-2017, 03:56 PM
#1



my phone infinix zero 2 16 g ram 2 looping start and i need my data on it ?
what i can do?
1- make update from sdcard from recovery mode ?
where i get the file i need to update?

or 
2- flash my mobile it look difficult for me but i cat try
mrlone1997
mrlone1997
mrlone1997
Techie Member
73
10-03-2017, 04:20 PM
#2
(10-03-2017, 03:56 PM)emad haliem my phone infinix zero 2 16 g ram 2 looping start and i need my data on it ?
what i can do?
1- make update from sdcard from recovery mode ?
where i get the file i need to update?

or 
2- flash my mobile it look difficult for me but i cat try

if you want to get your data back on the phone try the following process, it worked for me and maybe others too.

1. Download your phone stock rom.
2. install VCOM drivers on your pc
2. Download SP Flash tool

when flashing with SP Flash tool, load the scatter and thick all the files excluding
1. preloader
2. cache
3. usrdata

and flash it. after flashing everything should work without loss of data.

Note: am not responsible for loss of data in case anything goes wrong....
Am telling what i did to get mine from that state without losing my data on the phone.

Attached is a captured screen to help.
I hope this works for you.
Good luck
Attached Files
.jpg
Capture.JPG
Size: 161.87 KB / Downloads: 5
emad haliem
emad haliem
emad haliem
Newbie
4
10-03-2017, 05:42 PM
#3
(10-03-2017, 04:20 PM)mrlone1997
(10-03-2017, 03:56 PM)emad haliem my phone infinix zero 2 16 g ram 2 looping start and i need my data on it ?
what i can do?
1- make update from sdcard from recovery mode ?
where i get the file i need to update?

or 
2- flash my mobile it look difficult for me but i cat try

if you want to get your data back on the phone try the following process, it worked for me and maybe others too.

1. Download your phone stock rom.
2. install VCOM drivers on your pc
2. Download SP Flash tool

when flashing with SP Flash tool, load the scatter and thick all the files excluding
1. preloader
2. cache
3. usrdata

and flash it. after flashing everything should work without loss of data.

Note: am not responsible for loss of data in case anything goes wrong....
Am telling what i did to get mine from that state without losing my data on the phone.

Attached is a captured screen to help.
I hope this works for you.
Good luck

thank you
i use windows 10
where i get
1. Download your phone stock rom.                //////////    for infinix zero 2 // 16 g and 2g ram
2. install VCOM drivers on your pc
2. Download SP Flash tool
hovatek
hovatek
hovatek
Administrator
49,570
10-03-2017, 06:03 PM
#4
(10-03-2017, 05:42 PM)emad haliem thank you
i use windows 10
where i get
1. Download your phone stock rom.                //////////    for infinix zero 2 // 16 g and 2g ram
2. install VCOM drivers on your pc
2. Download SP Flash tool

Firmware: https://www.hovatek.com/forum/thread-533.html
Drivers https://www.hovatek.com/forum/thread-440.html
SP Flash tool: https://www.hovatek.com/forum/thread-159.html

Note!
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emad haliem
emad haliem
emad haliem
Newbie
4
14-03-2017, 10:30 AM
#5



(10-03-2017, 05:42 PM)emad haliem
(10-03-2017, 04:20 PM)mrlone1997
(10-03-2017, 03:56 PM)emad haliem my phone infinix zero 2 16 g ram 2 looping start and i need my data on it ?
what i can do?
1- make update from sdcard from recovery mode ?
where i get the file i need to update?

or 
2- flash my mobile it look difficult for me but i cat try

if you want to get your data back on the phone try the following process, it worked for me and maybe others too.

1. Download your phone stock rom.
2. install VCOM drivers on your pc
2. Download SP Flash tool

when flashing with SP Flash tool, load the scatter and thick all the files excluding
1. preloader
2. cache
3. usrdata

and flash it. after flashing everything should work without loss of data.

Note: am not responsible for loss of data in case anything goes wrong....
Am telling what i did to get mine from that state without losing my data on the phone.

Attached is a captured screen to help.
I hope this works for you.
Good luck

thank you
i use windows 10
where i get
1. Download your phone stock rom.                //////////    for infinix zero 2 // 16 g and 2g ram
2. install VCOM drivers on your pc
2. Download SP Flash tool

(10-03-2017, 06:03 PM)hovatek
(10-03-2017, 05:42 PM)emad haliem thank you
i use windows 10
where i get
1. Download your phone stock rom.                //////////    for infinix zero 2 // 16 g and 2g ram
2. install VCOM drivers on your pc
2. Download SP Flash tool

Firmware: https://www.hovatek.com/forum/thread-533.html
Drivers https://www.hovatek.com/forum/thread-440.html
SP Flash tool: https://www.hovatek.com/forum/thread-159.html

thank you it worked and i get back my phone with all data and password screen lock ??
thank's for every one try to help me
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