Hovatek Forum MOBILE Android [Please help] Tecno A7 stuck in something like a bootloop.
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[Please help] Tecno A7 stuck in something like a bootloop.

[Please help] Tecno A7 stuck in something like a bootloop.

Kxngzsleigh
Kxngzsleigh
Kxngzsleigh
Junior Member
19
14-03-2017, 09:04 PM
#1



Brother, its like this phone requires followup treatment. Not barely up to 2 weeks after I opened it(Privacy Protection Password Problem), it started madness again. While I'm using it, it would switch off on its own, then boot up on its own again, then show the first boot up screen "Experience Smart Life" and then switch off again. Then boot up again, show the same screen again, and then switch off again, then it will boot up again (all on its own) and then show the same screen "Experience Smart Life", then maybe afterwards, it will show the next boot up screen "Tecno". Then switch off again. And I'm not even touching the Power Button its doing all this on its own. Please Help me.
hovatek
hovatek
hovatek
Administrator
49,570
15-03-2017, 09:26 AM
#2
(14-03-2017, 09:04 PM)Kxngzsleigh Brother, its like this phone requires followup treatment. Not barely up to 2 weeks after I opened it(Privacy Protection Password Problem), it started madness again. While I'm using it, it would switch off on its own, then boot up on its own again, then show the first boot up screen "Experience Smart Life" and then switch off again. Then boot up again, show the same screen again, and then switch off again, then it will boot up again (all on its own) and then show the same screen "Experience Smart Life", then maybe afterwards, it will show the next boot up screen "Tecno". Then switch off again. And I'm not even touching the Power Button its doing all this on its own. Please Help me.

Have you tried wiping emmc ( https://www.hovatek.com/forum/thread-13850.html ) and phone storage under Settinings > Backup and reset ?

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
Kxngzsleigh
Kxngzsleigh
Kxngzsleigh
Junior Member
19
15-03-2017, 02:39 PM
#3
(15-03-2017, 09:26 AM)hovatek
(14-03-2017, 09:04 PM)Kxngzsleigh Brother, its like this phone requires followup treatment. Not barely up to 2 weeks after I opened it(Privacy Protection Password Problem), it started madness again. While I'm using it, it would switch off on its own, then boot up on its own again, then show the first boot up screen "Experience Smart Life" and then switch off again. Then boot up again, show the same screen again, and then switch off again, then it will boot up again (all on its own) and then show the same screen "Experience Smart Life", then maybe afterwards, it will show the next boot up screen "Tecno". Then switch off again. And I'm not even touching the Power Button its doing all this on its own. Please Help me.

Have you tried wiping emmc ( https://www.hovatek.com/forum/thread-13850.html ) and phone storage under Settinings > Backup and reset ?
I have booted into Factory Mode, I've done a cache wipe, a factory reset, none seems to work. The phone doesnt even stay on long enough for me to reach "Settings> Backup and Reset" before it switches off to boot up again.
hovatek
hovatek
hovatek
Administrator
49,570
15-03-2017, 07:03 PM
#4
(15-03-2017, 02:39 PM)Kxngzsleigh I have booted into Factory Mode, I've done a cache wipe, a factory reset, none seems to work. The phone doesnt even stay on long enough for me to reach "Settings> Backup and Reset" before it switches off to boot up again.

Factory Mode is Volume down + Power

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
ability291
ability291
ability291
Enthusiastic Member
12
15-03-2017, 08:41 PM
#5



Also change the power button

Sent from my TECNO-L8 using the Hovatek Forum App
Kxngzsleigh
Kxngzsleigh
Kxngzsleigh
Junior Member
19
16-03-2017, 02:46 AM
#6
(15-03-2017, 08:41 PM)ability291 Also change the power button

Sent from my TECNO-L8 using the Hovatek Forum App
What do you mean change the Power Button?
Kxngzsleigh
Kxngzsleigh
Kxngzsleigh
Junior Member
19
16-03-2017, 02:48 AM
#7
(15-03-2017, 07:03 PM)hovatek
(15-03-2017, 02:39 PM)Kxngzsleigh I have booted into Factory Mode, I've done a cache wipe, a factory reset, none seems to work. The phone doesnt even stay on long enough for me to reach "Settings> Backup and Reset" before it switches off to boot up again.

Factory Mode is Volume down + Power

What should I do with the Factory Mode?
hovatek
hovatek
hovatek
Administrator
49,570
16-03-2017, 01:49 PM
#8
(16-03-2017, 02:48 AM)Kxngzsleigh What should I do with the Factory Mode?

Tell me what you see in Factory Mode

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
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