Hovatek Forum MOBILE Android [Please help] spFlashTool ERROR STATUS_EXT_RAM_EXCEPTION (0xC0050005)
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[Please help] spFlashTool ERROR STATUS_EXT_RAM_EXCEPTION (0xC0050005)

[Please help] spFlashTool ERROR STATUS_EXT_RAM_EXCEPTION (0xC0050005)

eugenec76
eugenec76
eugenec76
Newbie
3
12-04-2017, 07:51 PM
#1



I tried to use sp Flash Tool to update the firmware of an elephone m3.

I made the error to select format and download and now my phone is dead.

It seems that the rom I selected had an invalid preloader as shown in the attached picture.

I tried to reflash the mobile but I am getting the error STATUS_EXT_RAM_EXCEPTION (0xC0050005)

I followed the instructions in similar threads with the exception of the sdcard (I didn't put an sd card in my mobile)

If this is an issue how should i format the sd card?
Attached Files
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spFlashTool.png
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Omoboye
Omoboye
Omoboye
Experienced Member
90
12-04-2017, 08:29 PM
#2
YOu would have to do a read back of its boot.img
Follow https://www.hovatek.com/forum/thread-526.html on how to make a rom backup.
nikunj
nikunj
nikunj
Newbie
1
12-04-2017, 09:01 PM
#3
Gionee p4

Sent from my 2014818 using the Hovatek Forum App
hovatek
hovatek
hovatek
Administrator
49,566
13-04-2017, 10:14 AM
#4
(12-04-2017, 09:01 PM)nikunj Gionee p4

Sent from my 2014818 using the Hovatek Forum App

Please, create a new thread, this is someone else's support thread
see https://www.hovatek.com/forum/thread-514.html for how to create a thread

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
hovatek
hovatek
hovatek
Administrator
49,566
13-04-2017, 10:14 AM
#5



(12-04-2017, 07:51 PM)eugenec76 I tried to use sp Flash Tool to update the firmware of an elephone m3.

I made the error to select format and download and now my phone is dead.

It seems that the rom I selected had an invalid preloader as shown in the attached picture.

I tried to reflash the mobile but I am getting the error STATUS_EXT_RAM_EXCEPTION (0xC0050005)

I followed the instructions in similar threads with the exception of the sdcard (I didn't put an sd card in my mobile)

If this is an issue how should i format the sd card?

Can I see a full screenshot of the error message

Note!
We have a reply schedule for Free Support. Please upgrade to Private Support if you can't wait.
eugenec76
eugenec76
eugenec76
Newbie
3
13-04-2017, 04:18 PM
#6
(13-04-2017, 10:14 AM)hovatek
(12-04-2017, 07:51 PM)eugenec76 I tried to use sp Flash Tool to update the firmware of an elephone m3.

I made the error to select format and download and now my phone is dead.

It seems that the rom I selected had an invalid preloader as shown in the attached picture.

I tried to reflash the mobile but I am getting the error STATUS_EXT_RAM_EXCEPTION (0xC0050005)

I followed the instructions in similar threads with the exception of the sdcard (I didn't put an sd card in my mobile)

If this is an issue how should i format the sd card?

Can I see a full screenshot of the error message

I managed to solve the problem. It seems that the rom I was trying to upload was not exactly for my phone. The rom that was for my phone was elephone_m3 whereas the rom that was giving the error was elephone_m3a. 

As soon as i tried to download the correct rom the process was successful.
Omoboye
Omoboye
Omoboye
Experienced Member
90
13-04-2017, 07:16 PM
#7
okay then.
TheReviewGuy
TheReviewGuy
TheReviewGuy
Newbie
1
07-04-2018, 10:05 PM
#8
I have the same problem with my Doogee Y6 Piano Black now.
How did you fix it?
eugenec76
eugenec76
eugenec76
Newbie
3
08-04-2018, 09:24 AM
#9
I was using wrong rom. When I realized it and used the correct rom, everthing was ok.
22-04-2018, 04:06 PM
#10



(07-04-2018, 10:05 PM)TheReviewGuy I have the same problem with my Doogee Y6 Piano Black now.
How did you fix it?

Did you manage to recover your Piano Black?
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