Hovatek Forum GENERAL General Discussions How to clear DSTV error E16-4, E18-4, E30-4 and E32-4 codes
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How to clear DSTV error E16-4, E18-4, E30-4 and E32-4 codes

How to clear DSTV error E16-4, E18-4, E30-4 and E32-4 codes

Keslar
Keslar
Keslar
Senior Member
671
19-04-2017, 10:47 AM
#1



If your DSTV experience is interrupted by Error E16-4, E18-4, E30-4 or E32-4 then this brief guide will teach you how to easily clear the error code.

Easy steps to clear DSTV E16-4, E18-4, E30-4 and E32-4 error codes
  • Ensure your DSTV is on and tuned to Channel 154
  • On your phone or PC, visit http://eazy.dstv.com/clear-error-code
  • You could optionally Sign in by clicking on Service at the top then clicking Sign in at the top right corner
[Image: How-to-sign-in-at-dstv-website.jpg]
  • If you wish to Sign in then you sign in with the Phone Number / Surname associated with your DSTV account and the Smart Card Number (You can find this on your DSTV SmartCard; a card which is inserted at the front of your DSTV)
  • Now, on the clear error codes screen, input your SmartCard Number (or select it from the dropdown if you're Signed in)
  • Select the Error code you wish to clear from the dropdown
  • Enter the image verification code (to prove you're human)
  • Click on Clear error code
  • If the error code was successfully cleared then you should get a success prompt like in the image below
[Image: DSTV-Error-code-successfully-cleared.jpg]

Sent from my Infinix X510 using the Hovatek Forum App
Keslar
Keslar
Keslar
Senior Member
671
19-04-2017, 10:50 AM
#2
Elijah says:
March 24, 2017 at 9:59 pm
ps can u help me?i have error E16-4.Account smartcard number 10430799774
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