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Samsung S5 sm-g900h rebooting problem

#1
(This post was last modified: 04-24-2017, 02:08 PM by Kenneth.mtika. )

When the screen is on while playing any audio, it playes up to the end.. But when u try to switch off the screen , it hangs(jam),just like the scatched cd's do then reboots.. Likewise when u are making a call, unless u put it on loud speaker,. But whn u put it close to ur ear, and the proximity sensor turns off the screen, it hangs and reboots. Tried to install repair four file stock rom version 4.4.2, the problem didnt seem to go anywhere. Tried to install version 5 and 6.0.1, same old story.. Tried to install vlc player, the problem is still there.. Anyone with crazy ideas?? Because now am stuck.. Thank you..

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#2
(This post was last modified: 04-24-2017, 05:16 PM by hovatek. )
(04-24-2017, 12:00 PM)Kenneth.mtika Wrote: When the screen is on while playing any audio, it playes up to the end.. But when u try to switch off the screen , it hangs(jam),just like the scatched cd's do then reboots.. Likewise when u are making a call, unless u put it on loud speaker,. But whn u put it close to ur ear, and the proximity sensor turns off the screen, it hangs and reboots. Tried to install repair four file stock rom version 4.4.2, the problem didnt seem to go anywhere. Tried to install version 5 and 6.0.1, same old story.. Tried to install vlc player, the problem is still there.. Anyone with crazy ideas?? Because now am stuck.. Thank you..

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Would've suspected a kernel issue although its strange that the other firmware you've tried don't help.
Does this issue persist in Safe Mode and have you tried with Wi-Fi and Bluetooth off & SIM + SD card removed?
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#3
(04-24-2017, 05:10 PM)hovatek Wrote:
(04-24-2017, 12:00 PM)Kenneth.mtika Wrote: When the screen is on while playing any audio, it playes up to the end.. But when u try to switch off the screen , it hangs(jam),just like the scatched cd's do then reboots.. Likewise when u are making a call, unless u put it on loud speaker,. But whn u put it close to ur ear, and the proximity sensor turns off the screen, it hangs and reboots. Tried to install repair four file stock rom version 4.4.2, the problem didnt seem to go anywhere. Tried to install version 5 and 6.0.1, same old story.. Tried to install vlc player, the problem is still there.. Anyone with crazy ideas?? Because now am stuck.. Thank you..

Sent from my TECNO-Y5S using the Hovatek Forum App

Would've suspected a kernel issue although its strange that the other firmware you've tried don't help.
Does this issue persist in Safe Mode and have you tried with Wi-Fi and Bluetooth off & SIM + SD card removed?

I have tried every possible solution.. All your suggestions

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#4
(04-24-2017, 07:01 PM)Kenneth.mtika Wrote: I have tried every possible solution.. All your suggestions

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Drop your gmail address if you're on Google Hangouts. Would like to take a closer look at this case
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#5
(04-24-2017, 07:01 PM)Kenneth.mtika Wrote: I have tried every possible solution.. All your suggestions

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Drop your gmail address if you're on Google Hangouts. Would like to take a closer look at this case
[/quote]
[email protected].. Will install hangouts shortly, i uninstalled it

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#6
(04-27-2017, 03:28 PM)Kenneth.mtika Wrote: [email protected].. Will install hangouts shortly, i uninstalled it

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Invite sent
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#7
(04-24-2017, 12:00 PM)Kenneth.mtika Wrote: When the screen is on while playing any audio, it playes up to the end.. But when u try to switch off the screen , it hangs(jam),just like the scatched cd's do then reboots.. Likewise when u are making a call, unless u put it on loud speaker,. But whn u put it close to ur ear, and the proximity sensor turns off the screen, it  hangs and reboots. Tried to install repair four file stock rom version 4.4.2, the problem didnt seem to go anywhere. Tried to install version 5 and 6.0.1, same old story.. Tried to install vlc player, the problem is still there.. Anyone with crazy ideas?? Because now am stuck.. Thank you..

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#8
i think its a panel problem...if you have flashed d phone successfully and it is still occurring,dat not a software issue, its hardware and probably is a pannel problem..
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#9
(05-01-2017, 10:47 PM)successosaghaede Wrote: i think its a panel problem...if you have flashed d phone successfully and it is still occurring,dat not a software issue, its hardware and probably is a pannel problem..

, yea... Am thinking of disconecting the light and proximity sensor first.. See how it will behave...

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