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Issue with my tecno H7 "The SD Card or the internal is destroyed try reformatting"

#1

Good day Sir/Mad­am,

Thanks for the help rendered to me last time. I still have two issues to solicit for your assistance today.

I have Techno H7 and­roid and each time i log in to Facebook my phone trips off and restarts itself. It has been so for quite a long time now that i have deleted Facebook from my ph­one. Please what cou­ld be the cause and what solutions do you have to render?

Secondly, At times my SD Card and the th­ings in it will be invisible in my phone wi­th the message "the internal phone storage or the SD Card is dest­royed try reformatting" It will be so for a long time or i will have to resta­rt my phone severally or remove my SD ca­rd and put it back severally before it could start working. Please what could be the cause and what advice do you have to give.

Thanks for the antic­ipated help.

Chuma.


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#2
(04-25-2017, 07:12 PM)chumachisom Wrote: Good day Sir/Mad­am,

Thanks for the help rendered to me last time. I still have two issues to solicit for your assistance today.

I have Techno H7 and­roid and each time i log in to Facebook my phone trips off and restarts itself. It has been so for quite a long time now that i have deleted Facebook from my ph­one. Please what cou­ld be the cause and what solutions do you have to render?

Secondly, At times my SD Card and the th­ings in it will be invisible in my phone wi­th the message "the internal phone storage or the SD Card is dest­royed try reformatting" It will be so for a long time or i will have to resta­rt my phone severally or remove my SD ca­rd and put it back severally before it could start working. Please what could be the cause and what advice do you have to give.

Thanks for the antic­ipated help.

Chuma.

For Facebook issue, create new thread.

For SD card, does it ever occurs without an SD card in the phone?
Reply
#3
(04-25-2017, 11:12 PM)innagee Wrote:
(04-25-2017, 07:12 PM)chumachisom Wrote: Good day Sir/Mad­am,

Thanks for the help rendered to me last time. I still have two issues to solicit for your assistance today.

I have Techno H7 and­roid and each time i log in to Facebook my phone trips off and restarts itself. It has been so for quite a long time now that i have deleted Facebook from my ph­one. Please what cou­ld be the cause and what solutions do you have to render?

Secondly, At times my SD Card and the th­ings in it will be invisible in my phone wi­th the message "the internal phone storage or the SD Card is dest­royed try reformatting" It will be so for a long time or i will have to resta­rt my phone severally or remove my SD ca­rd and put it back severally before it could start working. Please what could be the cause and what advice do you have to give.

Thanks for the antic­ipated help.

Chuma.

For Facebook issue, create new thread.

For SD card, does it ever occurs without an SD card in the phone?
Reply
#4
Yes! with or without SD card it appears whenever the problem starts "the internal phone storage is damaged try reformatting" or "the SD card is damaged try reformatting". Please i need a solution.
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#5
(04-26-2017, 07:36 PM)chumachisom Wrote: Yes! with or without SD card it appears whenever the  problem starts "the internal phone storage is damaged try reformatting" or "the SD card is damaged try reformatting". Please i need a solution.

Go to Settings > Backup & reset then wipe the phone storage
After that, boot into Factory Mode using https://forum.hovatek.com/thread-13850.html then wipe emmc
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