Hovatek Forum MOBILE Android [Please help] My Infinix Zero X506 is not detecting sim1
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[Please help] My Infinix Zero X506 is not detecting sim1

[Please help] My Infinix Zero X506 is not detecting sim1

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samakaerror
samakaerror
samakaerror
Enthusiastic Member
7
10-03-2015, 06:01 PM
#1



ive bought 2 devices and i tried all the sims i can find... Sim Slot1 is not recognizing nothing, Sim Slot 2 is working fine .. is it a software issue or should i contact the hardware center ??

and if yeas should i activate it from the system or i need to Flash the set and Root it first ??

Thanks
hovatek
hovatek
hovatek
Administrator
49,570
10-03-2015, 07:22 PM
#2
(10-03-2015, 06:01 PM)samakaerror ive bought 2 devices and i tried all the sims i can find... Sim Slot1 is not recognizing nothing, Sim Slot 2 is working fine .. is it a software issue or should i contact the hardware center ??

and if yeas should i activate it from the system or i need to Flash the set and Root it first ??

Thanks

go to settings > about > status > imei
check what IMEI 1 and 2 show

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samakaerror
samakaerror
samakaerror
Enthusiastic Member
7
10-03-2015, 07:55 PM
#3
(10-03-2015, 07:22 PM)hovatek go to settings > about > status > imei
check what IMEI 1 and 2 show

alright thx alot i will check and get back to u Smile

but if theres a problem what should i do ?
hovatek
hovatek
hovatek
Administrator
49,570
10-03-2015, 09:44 PM
#4
(10-03-2015, 07:55 PM)samakaerror alright thx alot i will check and get back to u Smile

but if theres a problem what should i do ?

we need to know the problem first before trying to fix

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samakaerror
samakaerror
samakaerror
Enthusiastic Member
7
10-03-2015, 09:58 PM
#5



It shows 2 IMEI numbers and 2 slots

This post was last modified: 10-03-2015, 10:01 PM by samakaerror.
hovatek
hovatek
hovatek
Administrator
49,570
11-03-2015, 08:59 AM
#6
(10-03-2015, 09:58 PM)samakaerror It shows 2 IMEI numbers and 2 slots


ok. go to Settings > SIM management and attach a sceenshot

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samakaerror
samakaerror
samakaerror
Enthusiastic Member
7
11-03-2015, 09:46 AM
#7
[Image: Screenshot_2015-03-11-10-29-51_zpslcmxdcio.png]

Here u go, here it is just showing 1 sim card as it is not detecting the no. 1 sim any ways, i havĂȘ a screenshot from the imeibas well, but i think sending it is not a good idea in public
This post was last modified: 11-03-2015, 10:13 AM by hovatek.
hovatek
hovatek
hovatek
Administrator
49,570
11-03-2015, 10:16 AM
#8
(11-03-2015, 09:46 AM)samakaerror Here u go, here it is just showing 1 sim card as it is not detecting the no. 1 sim any ways, i havĂȘ a screenshot from the imeibas well, but i think sending it is not a good idea in public

are you saying you bought it this way or it just developed this issue?

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samakaerror
samakaerror
samakaerror
Enthusiastic Member
7
11-03-2015, 11:43 AM
#9
(11-03-2015, 10:16 AM)hovatek
(11-03-2015, 09:46 AM)samakaerror i bought it and it says that its a dual sim set, now its just working with one sim card and it shows a msg that sim one is not inserted for any sim that i insert in the sim slot 1
hovatek
hovatek
hovatek
Administrator
49,570
11-03-2015, 02:24 PM
#10



(11-03-2015, 11:43 AM)samakaerror i bought it and it says that its a dual sim set, now its just working with one sim card and it shows a msg that sim one is not inserted for any sim that i insert in the sim slot 1

if its never been a dual SIM since you bought it then you best return it. seems like a hardware defect from the info. i've got so far. you could take it in for a hardware check if you choose to repair

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