Hi, Guest! Login / Register




Thread Rating:
  • 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5

[Please help] Phone not working well.

#1

Good afternoon, 
i have an itel 1516 phone but i can not play video with this phone it will tell you videos can't be play please what could have been the problem?
Even the picture i took with it can not be display it will come like blank screen and any wassap videos too can not play on it in fact i don't know if the phone have factory issue because i have not experience such thing with any kind of phone that i have used in thye past.
The only picture that can display on it is the one that is on my gmail from my previous phone.

thank you so much while i waited for your response

your's ; Sunday Abiodun.


Reply
#2
(This post was last modified: 04-28-2017, 04:45 PM by innagee. )
(04-28-2017, 11:16 AM)Abiodun sunday Wrote: Good afternoon, 
i have an itel 1516 phone but i can not play video with this phone it will tell you videos can't be play please what could have been the problem?
Even the picture i took with it can not be display it will come like blank screen and any wassap videos too can not play on it in fact i don't know if the phone have factory issue because i have not experience such thing with any kind of phone that i have used in thye past.
The only picture that can display on it is the one that is on my gmail from my previous phone.

thank you so much while i waited for your response

your's ; Sunday Abiodun.

Was it displaying before?
Also try Factory Reset the Phone through Settings>Backup and Restore>Reset.
Reply
#3
(04-28-2017, 11:16 AM)Abiodun sunday Wrote: Good afternoon, 
i have an itel 1516 phone but i can not play video with this phone it will tell you videos can't be play please what could have been the problem?
Even the picture i took with it can not be display it will come like blank screen and any wassap videos too can not play on it in fact i don't know if the phone have factory issue because i have not experience such thing with any kind of phone that i have used in thye past.
The only picture that can display on it is the one that is on my gmail from my previous phone.

thank you so much while i waited for your response

your's ; Sunday Abiodun.

It might be the Gallery app.
Install UC Browser and see if UC browser can open the pictures and videos correctly
Reply










Users browsing this thread:
1 Guest(s)