04-30-2017, 03:09 AM
hello , i have problem with my mobile phone huawei y625
a message appeared suddenly ;
" Encryption Unsuccessful
Encryption was interrupted and can't complete. As a result, the data on your phone is no longer accessible.
To resume using your phone, you must perform a factory reset. When you set up your phone after the reset, you'll have an opportunity to restore any data that was backed up to your Google account "
i did click the "Reset phone" and and select the Wipe data / Factory reset option .. but f a factory reset in recovery mode fails to fix it ... i choosed to boot into factory mode (volume down + power button). It'll display in Chinese. i didn't find the option which has "eMMC" in its name to select it.
i don't know what to do ... please can you help me !
thank you in advance ...