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[Please help] Tecno H5 screen goes dim when dialing

#1

My Tecno H5 screen automatically goes dim (as if switched off) when I'm dialing or sometimes when receiving a call. I've done factory reset but it still persist. Everything is working fine with the phone, please what should I do?


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#2
(05-01-2017, 11:20 AM)mike03 Wrote: My Tecno H5 screen automatically goes dim (as if switched off) when I'm dialing or sometimes when receiving a call. I've done factory reset but it still persist. Everything is working fine with the phone, please what should I do?

Did you cover the light sensor with something like screen guard. (light sensor is nearby earphones)

Sent from my Z10 using Hovatek mobile
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#3
(05-01-2017, 11:55 AM)innagee Wrote:
(05-01-2017, 11:20 AM)mike03 Wrote: My Tecno H5 screen automatically goes dim (as if switched off) when I'm dialing or sometimes when receiving a call. I've done factory reset but it still persist. Everything is working fine with the phone, please what should I do?

Did you cover the light sensor with something like screen guard. (light sensor is nearby earphones)

Sent from my Z10 using Hovatek mobile
Yes. I guess that's the reason. Thanks.
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#4
Did you cover the light sensor with something like screen guard. (light sensor is nearby earphones)

Sent from my Z10 using Hovatek mobile
[/quote]

Yes I did. I will remove it and see whether it will stop
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