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[Please help] TECNO M3 CANT MOUNT BOTH PHONE STORAGE AND SD CARD

#1

Greatings to you everyone in the house, please i need help with a tecno m3 device, the phone boots perfectly but anything can't be stored on both the phone storage and the sd card it only show a notification that says: save to remove phone storage, but when i go to settings - storage, i can see the option to mount the phone storage and sd card but whenever i click mount phone storage and/or mount sd card, it tries to mount then shows save to remove phone storage again, even if i try many times it shows the same notification, but if i connect the phone to a pc and enable usb mass storage both the phone storage and sd card will be detected and i can even read and write on them but when i turn off usb mass storage the the same notification appears again: safe to remove phone storage and sd card. So both will not be detected even in file manager. Please any help will be appreciated.


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#2
(05-06-2017, 12:20 AM)harbihordun Wrote: ... So both will not be detected even in file manager. Please any help will be appreciated.

download a different file manager from playstore eg Xplore
then use the new file manager to verify if the storage drives are displayed
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#3
(05-06-2017, 02:50 PM)freshtyt Wrote:
(05-06-2017, 12:20 AM)harbihordun Wrote: ... So both will not be detected even in file manager. Please any help will be appreciated.

download a different file manager from playstore eg Xplore
then use the new file manager to verify if the storage drives are displayed

Alright thanks so much, i will try that out and post an update As soon as possible.
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#4
Please theres one problem , the phone actually cannot receive any file it say no sd card detected, is it possible to install it using adb because the installed apps shows in setting - apps, which means maybe it can still accept installation from adb.
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#5
(05-08-2017, 09:23 PM)harbihordun Wrote: Please theres one problem , the phone actually cannot receive any file it say no sd card detected, is it possible to install it using adb because the installed apps shows in setting - apps, which means maybe it can still accept installation from adb.

Yes. to install Hovatek.apk

Code:
adb install Hovatek.apk
Need further assistance? Speak with a Hovatek Representative:
Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)
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#6
(05-09-2017, 08:00 AM)hovatek Wrote:
(05-08-2017, 09:23 PM)harbihordun Wrote: Please theres one problem , the phone actually cannot receive any file it say no sd card detected, is it possible to install it using adb because the installed apps shows in setting - apps, which means maybe it can still accept installation from adb.

Yes. to install Hovatek.apk

Code:
adb install Hovatek.apk

Thank you very much for your assistance, although i install another file manager but not detected. But now issue has been solved by downloading another firmware and flashing system.img only via miracle box. But still thanking soooo much.
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