Hi, Guest! Login / Register
Giveaway: Free Hovatek T-shirts, Hoodies & Cufflinks.. I WANT ONE! (Nov 25, 2017)
Thread Rating:
  • 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5

[Please help] Tecno y6

#11

The back up file has finally work simply because I kept the phone till day break.
After flashing the come up with line on the screen and want off.
Pls is there solution to this problem??

Best regards

Sent from my TECNO-C8 using the Hovatek Forum App


Reply
#12
(05-18-2017, 08:31 AM)prince1111 Wrote: The back up file has finally work simply because I kept the phone till day break.
After flashing the come up with line on the screen and want off.
Pls is there solution to this problem??

Best regards

Sent from my TECNO-C8 using the Hovatek Forum App

You flashed a firmware to the phone?
Need further assistance? Speak with a Hovatek Representative:
Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)
Reply
#13
Yes I flash the phone with file I downloaded at Hovatek.
And the phone power on but it show some line on the screen after boot and shortly want off again.
Pls Hovatek help me on this phone.

Best regards.

Sent from my TECNO-C8 using the Hovatek Forum App
Reply
#14
(05-18-2017, 02:09 PM)prince1111 Wrote: Yes I flash the phone with file I downloaded at Hovatek.
And the phone power on but it show some line on the screen after boot and shortly want off again.
Pls Hovatek help me on this phone.

Best regards.

Sent from my TECNO-C8 using the Hovatek Forum App

I was hoping you would first dump the firmware as instructed so we could find out your phone's original Build Number. That's too late now as you've overwritten the firmware.
If it showed white lines before going off then that might be an indication of an incompatible lk.bin (refer to https://forum.hovatek.com/thread-1667.html ) if you're lucky or dead boot due to force-flashing an incompatible firmware (if you're unlucky).
Does the PC still make a sound when you connect the phone?
Need further assistance? Speak with a Hovatek Representative:
Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)
Reply
#15
Hmmmmmmmmmm thanks so much Hovatek.


But this phone facing hardware problem as well.
This morning I reflash the phone with the same firmware and the work normal but if the phone is hot it will want off automatically. Then after it cold again it work.

So my question here is that can I get hope of fixing this problem.

Best regards

Sent from my TECNO-C8 using the Hovatek Forum App
Reply
#16
(05-19-2017, 08:30 AM)prince1111 Wrote: Hmmmmmmmmmm thanks so much Hovatek.


But this phone facing hardware problem as well.
This morning I reflash the phone with the same firmware and the work normal but if the phone is hot it will want off automatically. Then after it cold again it work.

So my question here is that can I get hope of fixing this problem.

Best regards

Sent from my TECNO-C8 using the Hovatek Forum App

If it goes off on overheating then that's quite the outcome to expect although this points at a software or hardware issue.
Avoid turning on data, wifi or bluetooth when you boot.
Also try booting into safe mode (refer to https://forum.hovatek.com/thread-572.html )
The goal is to minimize resource usage then observe if the phone stays on for long. You can then start start to observe what causes the phone to overheat
Need further assistance? Speak with a Hovatek Representative:
Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)
Reply










Users browsing this thread:
1 Guest(s)