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windows application error

#1
(This post was last modified: 05-30-2017, 05:44 PM by Usmand7. )

my laptop won't run sp flash tool it keeps on displaying: The application failed to start because side by side configuration is incorrect please help how do I solve this problem; I am using windows vista home basic with no sp.


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#2
(05-30-2017, 05:16 PM)Usmand7 Wrote: my laptop won't run sp flash tool it keeps on displaying: The application failed to start because side by side configuration is incorrect please help how do I solve this problem; I am using windows vista home basic with no sp.

Are you getting this with other applications also or just SP Flash Tool?
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#3
(05-30-2017, 05:16 PM)Usmand7 Wrote: my laptop won't run sp flash tool it keeps on displaying: The application failed to start because side by side configuration is incorrect please help how do I solve this problem; I am using windows vista home basic with no sp.

(05-30-2017, 08:04 PM)hovatek Wrote:
(05-30-2017, 05:16 PM)Usmand7 Wrote: my laptop won't run sp flash tool it keeps on displaying: The application failed to start because side by side configuration is incorrect please help how do I solve this problem; I am using windows vista home basic with no sp.

Are you getting this with other applications also or just SP Flash Tool?

Attached Files
.jpg   Application Error.jpg (Size: 182.28 KB / Downloads: 2)
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#4
(05-31-2017, 12:46 AM)Usmand7 Wrote:
(05-30-2017, 05:16 PM)Usmand7 Wrote: my laptop won't run sp flash tool it keeps on displaying: The application failed to start because side by side configuration is incorrect please help how do I solve this problem; I am using windows vista home basic with no sp.

(05-30-2017, 08:04 PM)hovatek Wrote:
(05-30-2017, 05:16 PM)Usmand7 Wrote: my laptop won't run sp flash tool it keeps on displaying: The application failed to start because side by side configuration is incorrect please help how do I solve this problem; I am using windows vista home basic with no sp.

Are you getting this with other applications also or just SP Flash Tool?

For now yes its the only application I receive this message from, the other issue is with regards to installation of some applications, they don't even respond at all like the JDK and the driver toolkit installer I tried to run as administrator still they don't respond
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#5
(This post was last modified: 05-31-2017, 11:00 AM by hovatek. )
(05-31-2017, 01:07 AM)Usmand7 Wrote: For now yes its the only application I receive this message from, the other issue is with regards to installation of some applications, they don't even respond at all like the JDK and the driver toolkit installer I tried to run as administrator still they don't respond

I would advise you switch to a Windows 7 PC or run SP flash tool in compatibility mode
Alternatively, you could do a regedit modification at Regedit > HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Windows > CurrenVersion > SideBy Side > X86_policy
Depending on the number in the error, locate the entry then replace the value data of Default with the highest value data on the list
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#6
(05-31-2017, 10:46 AM)hovatek Wrote:
(05-31-2017, 01:07 AM)Usmand7 Wrote: For now yes its the only application I receive this message from, the other issue is with regards to installation of some applications, they don't even respond at all like the JDK and the driver toolkit installer I tried to run as administrator still they don't respond

I would advise you switch to a Windows 7 PC or run SP flash tool in compatibility mode
Alternatively, you could do a regedit modification at Regedit > HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Windows > CurrenVersion > SideBy Side > X86_policy
Depending on the number in the error, locate the entry then replace the value data of Default with the highest value data on the list

Thanks I downloaded sp flash tool version 3 it worked, however I have another issue, regarding connectivity. My device returns USB device not recognized, even though I manually installed the mediatek preloader,
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#7
(This post was last modified: 05-31-2017, 01:14 PM by Usmand7. )
(05-31-2017, 10:46 AM)hovatek Wrote:
(05-31-2017, 01:07 AM)Usmand7 Wrote: For now yes its the only application I receive this message from, the other issue is with regards to installation of some applications, they don't even respond at all like the JDK and the driver toolkit installer I tried to run as administrator still they don't respond

I would advise you switch to a Windows 7 PC or run SP flash tool in compatibility mode
Alternatively, you could do a regedit modification at Regedit > HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Windows > CurrenVersion > SideBy Side > X86_policy
Depending on the number in the error, locate the entry then replace the value data of Default with the highest value data on the list

I checked the regedit there is no value data, I resolved some now I face another challange regarding connectivity; the device now shows me my device is successfully installed but in the list of Universal Serial Bus Controller it shows unknown device I uninstalled it clicked on scan for hardware changes yet it still returns the same message what should I do? Thank you. The phone charges via the USB cord when connected
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#8
(05-31-2017, 01:12 PM)Usmand7 Wrote:
(05-31-2017, 10:46 AM)hovatek Wrote:
(05-31-2017, 01:07 AM)Usmand7 Wrote: For now yes its the only application I receive this message from, the other issue is with regards to installation of some applications, they don't even respond at all like the JDK and the driver toolkit installer I tried to run as administrator still they don't respond

I would advise you switch to a Windows 7 PC or run SP flash tool in compatibility mode
Alternatively, you could do a regedit modification at Regedit > HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Windows > CurrenVersion > SideBy Side > X86_policy
Depending on the number in the error, locate the entry then replace the value data of Default with the highest value data on the list

I checked the regedit there is no value data, I resolved some now I face another challange regarding connectivity; the device now shows me my device is successfully installed but in the list of Universal Serial Bus Controller it shows unknown device I uninstalled it clicked on scan for hardware changes yet it still returns the same message what should I do? Thank you. The phone charges via the USB cord when connected

You'll need to install VCOM drivers, see https://forum.hovatek.com/thread-440.html.
Also Pull out/in the battery before retrying.
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#9
(05-31-2017, 02:15 PM)innagee Wrote:
(05-31-2017, 01:12 PM)Usmand7 Wrote:
(05-31-2017, 10:46 AM)hovatek Wrote:
(05-31-2017, 01:07 AM)Usmand7 Wrote: For now yes its the only application I receive this message from, the other issue is with regards to installation of some applications, they don't even respond at all like the JDK and the driver toolkit installer I tried to run as administrator still they don't respond

I would advise you switch to a Windows 7 PC or run SP flash tool in compatibility mode
Alternatively, you could do a regedit modification at Regedit > HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Windows > CurrenVersion > SideBy Side > X86_policy
Depending on the number in the error, locate the entry then replace the value data of Default with the highest value data on the list

I checked the regedit there is no value data, I resolved some now I face another challange regarding connectivity; the device now shows me my device is successfully installed but in the list of Universal Serial Bus Controller it shows unknown device I uninstalled it clicked on scan for hardware changes yet it still returns the same message what should I do? Thank you. The phone charges via the USB cord when connected

You'll need to install VCOM drivers, see https://forum.hovatek.com/thread-440.html.
Also Pull out/in the battery before retrying.

in the list of drivers what am I expected to install is it only the Media Tek Preloader USB VCOM port or is there any thing I should install?
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#10
(06-01-2017, 02:42 PM)Usmand7 Wrote:
(05-31-2017, 02:15 PM)innagee Wrote:
(05-31-2017, 01:12 PM)Usmand7 Wrote:
(05-31-2017, 10:46 AM)hovatek Wrote:
(05-31-2017, 01:07 AM)Usmand7 Wrote: For now yes its the only application I receive this message from, the other issue is with regards to installation of some applications, they don't even respond at all like the JDK and the driver toolkit installer I tried to run as administrator still they don't respond

I would advise you switch to a Windows 7 PC or run SP flash tool in compatibility mode
Alternatively, you could do a regedit modification at Regedit > HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Windows > CurrenVersion > SideBy Side > X86_policy
Depending on the number in the error, locate the entry then replace the value data of Default with the highest value data on the list

I checked the regedit there is no value data, I resolved some now I face another challange regarding connectivity; the device now shows me my device is successfully installed but in the list of Universal Serial Bus Controller it shows unknown device I uninstalled it clicked on scan for hardware changes yet it still returns the same message what should I do? Thank you. The phone charges via the USB cord when connected

You'll need to install VCOM drivers, see https://forum.hovatek.com/thread-440.html.
Also Pull out/in the battery before retrying.

in the list of drivers what am I expected to install is it only the Media Tek Preloader USB VCOM port or is there any thing I should install?

Just MTK Preloader
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