Hi, Guest! Login / Register




Thread Rating:
  • 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5

windows application error

#1
(This post was last modified: 05-30-2017, 05:44 PM by Usmand7. )

my laptop won't run sp flash tool it keeps on displaying: The application failed to start because side by side configuration is incorrect please help how do I solve this problem; I am using windows vista home basic with no sp.


Reply
#2
(05-30-2017, 05:16 PM)Usmand7 Wrote: my laptop won't run sp flash tool it keeps on displaying: The application failed to start because side by side configuration is incorrect please help how do I solve this problem; I am using windows vista home basic with no sp.

Are you getting this with other applications also or just SP Flash Tool?
Need further assistance? Speak with a Hovatek Representative:
Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)
Reply
#3
(05-30-2017, 05:16 PM)Usmand7 Wrote: my laptop won't run sp flash tool it keeps on displaying: The application failed to start because side by side configuration is incorrect please help how do I solve this problem; I am using windows vista home basic with no sp.

(05-30-2017, 08:04 PM)hovatek Wrote:
(05-30-2017, 05:16 PM)Usmand7 Wrote: my laptop won't run sp flash tool it keeps on displaying: The application failed to start because side by side configuration is incorrect please help how do I solve this problem; I am using windows vista home basic with no sp.

Are you getting this with other applications also or just SP Flash Tool?

Attached Files
.jpg   Application Error.jpg (Size: 182.28 KB / Downloads: 2)
Reply
#4
(05-31-2017, 12:46 AM)Usmand7 Wrote:
(05-30-2017, 05:16 PM)Usmand7 Wrote: my laptop won't run sp flash tool it keeps on displaying: The application failed to start because side by side configuration is incorrect please help how do I solve this problem; I am using windows vista home basic with no sp.

(05-30-2017, 08:04 PM)hovatek Wrote:
(05-30-2017, 05:16 PM)Usmand7 Wrote: my laptop won't run sp flash tool it keeps on displaying: The application failed to start because side by side configuration is incorrect please help how do I solve this problem; I am using windows vista home basic with no sp.

Are you getting this with other applications also or just SP Flash Tool?

For now yes its the only application I receive this message from, the other issue is with regards to installation of some applications, they don't even respond at all like the JDK and the driver toolkit installer I tried to run as administrator still they don't respond
Reply
#5
(This post was last modified: 05-31-2017, 11:00 AM by hovatek. )
(05-31-2017, 01:07 AM)Usmand7 Wrote: For now yes its the only application I receive this message from, the other issue is with regards to installation of some applications, they don't even respond at all like the JDK and the driver toolkit installer I tried to run as administrator still they don't respond

I would advise you switch to a Windows 7 PC or run SP flash tool in compatibility mode
Alternatively, you could do a regedit modification at Regedit > HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Windows > CurrenVersion > SideBy Side > X86_policy
Depending on the number in the error, locate the entry then replace the value data of Default with the highest value data on the list

Need further assistance? Speak with a Hovatek Representative:
Working Hours: Mondays - Saturdays ; 09:00 - 18:00 (GMT +1:00)
Reply
#6
(05-31-2017, 10:46 AM)hovatek Wrote:
(05-31-2017, 01:07 AM)Usmand7 Wrote: For now yes its the only application I receive this message from, the other issue is with regards to installation of some applications, they don't even respond at all like the JDK and the driver toolkit installer I tried to run as administrator still they don't respond

I would advise you switch to a Windows 7 PC or run SP flash tool in compatibility mode
Alternatively, you could do a regedit modification at Regedit > HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Windows > CurrenVersion > SideBy Side > X86_policy
Depending on the number in the error, locate the entry then replace the value data of Default with the highest value data on the list

Thanks I downloaded sp flash tool version 3 it worked, however I have another issue, regarding connectivity. My device returns USB device not recognized, even though I manually installed the mediatek preloader,
Reply
#7
(This post was last modified: 05-31-2017, 01:14 PM by Usmand7. )
(05-31-2017, 10:46 AM)hovatek Wrote:
(05-31-2017, 01:07 AM)Usmand7 Wrote: For now yes its the only application I receive this message from, the other issue is with regards to installation of some applications, they don't even respond at all like the JDK and the driver toolkit installer I tried to run as administrator still they don't respond

I would advise you switch to a Windows 7 PC or run SP flash tool in compatibility mode
Alternatively, you could do a regedit modification at Regedit > HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Windows > CurrenVersion > SideBy Side > X86_policy
Depending on the number in the error, locate the entry then replace the value data of Default with the highest value data on the list

I checked the regedit there is no value data, I resolved some now I face another challange regarding connectivity; the device now shows me my device is successfully installed but in the list of Universal Serial Bus Controller it shows unknown device I uninstalled it clicked on scan for hardware changes yet it still returns the same message what should I do? Thank you. The phone charges via the USB cord when connected
Reply
#8
(05-31-2017, 01:12 PM)Usmand7 Wrote:
(05-31-2017, 10:46 AM)hovatek Wrote:
(05-31-2017, 01:07 AM)Usmand7 Wrote: For now yes its the only application I receive this message from, the other issue is with regards to installation of some applications, they don't even respond at all like the JDK and the driver toolkit installer I tried to run as administrator still they don't respond

I would advise you switch to a Windows 7 PC or run SP flash tool in compatibility mode
Alternatively, you could do a regedit modification at Regedit > HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Windows > CurrenVersion > SideBy Side > X86_policy
Depending on the number in the error, locate the entry then replace the value data of Default with the highest value data on the list

I checked the regedit there is no value data, I resolved some now I face another challange regarding connectivity; the device now shows me my device is successfully installed but in the list of Universal Serial Bus Controller it shows unknown device I uninstalled it clicked on scan for hardware changes yet it still returns the same message what should I do? Thank you. The phone charges via the USB cord when connected

You'll need to install VCOM drivers, see https://forum.hovatek.com/thread-440.html.
Also Pull out/in the battery before retrying.
Reply
#9
(05-31-2017, 02:15 PM)innagee Wrote:
(05-31-2017, 01:12 PM)Usmand7 Wrote:
(05-31-2017, 10:46 AM)hovatek Wrote:
(05-31-2017, 01:07 AM)Usmand7 Wrote: For now yes its the only application I receive this message from, the other issue is with regards to installation of some applications, they don't even respond at all like the JDK and the driver toolkit installer I tried to run as administrator still they don't respond

I would advise you switch to a Windows 7 PC or run SP flash tool in compatibility mode
Alternatively, you could do a regedit modification at Regedit > HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Windows > CurrenVersion > SideBy Side > X86_policy
Depending on the number in the error, locate the entry then replace the value data of Default with the highest value data on the list

I checked the regedit there is no value data, I resolved some now I face another challange regarding connectivity; the device now shows me my device is successfully installed but in the list of Universal Serial Bus Controller it shows unknown device I uninstalled it clicked on scan for hardware changes yet it still returns the same message what should I do? Thank you. The phone charges via the USB cord when connected

You'll need to install VCOM drivers, see https://forum.hovatek.com/thread-440.html.
Also Pull out/in the battery before retrying.

in the list of drivers what am I expected to install is it only the Media Tek Preloader USB VCOM port or is there any thing I should install?
Reply
#10
(06-01-2017, 02:42 PM)Usmand7 Wrote:
(05-31-2017, 02:15 PM)innagee Wrote:
(05-31-2017, 01:12 PM)Usmand7 Wrote:
(05-31-2017, 10:46 AM)hovatek Wrote:
(05-31-2017, 01:07 AM)Usmand7 Wrote: For now yes its the only application I receive this message from, the other issue is with regards to installation of some applications, they don't even respond at all like the JDK and the driver toolkit installer I tried to run as administrator still they don't respond

I would advise you switch to a Windows 7 PC or run SP flash tool in compatibility mode
Alternatively, you could do a regedit modification at Regedit > HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Windows > CurrenVersion > SideBy Side > X86_policy
Depending on the number in the error, locate the entry then replace the value data of Default with the highest value data on the list

I checked the regedit there is no value data, I resolved some now I face another challange regarding connectivity; the device now shows me my device is successfully installed but in the list of Universal Serial Bus Controller it shows unknown device I uninstalled it clicked on scan for hardware changes yet it still returns the same message what should I do? Thank you. The phone charges via the USB cord when connected

You'll need to install VCOM drivers, see https://forum.hovatek.com/thread-440.html.
Also Pull out/in the battery before retrying.

in the list of drivers what am I expected to install is it only the Media Tek Preloader USB VCOM port or is there any thing I should install?

Just MTK Preloader
Reply










Users browsing this thread:
1 Guest(s)